# General Manager - Lumos at Mode Mobile

> Remote · region unclear · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Amodemobile%3A8782997002 (read 2026-11-11).

## Facts (observed)

- Company: [Mode Mobile](https://alderhq.app/companies/mode-mobile)
- Location text: Remote; Remote
- Where it can be done from (inferred): Remote · region unclear (evidence: "Remote role open worldwide")
- Posted: 2026-09-10 (61 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://www.modemobile.com/open-role?gh_jid=8782997002

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### The Opportunity

Own the business. Build the team. Find the growth. Make it scale.

Mode recently acquired Lumos, a global consumer VPN product focused on private, secure access, streaming, gaming, and everyday internet freedom. We are looking for a General Manager to take ownership of Lumos and lead its next phase of growth.

This is not a role for someone who wants to manage a roadmap from the sidelines. You will run the business like an owner: own the P&L, set the strategy, build the team, make the calls, challenge assumptions, and be accountable for the results.

You won't build every capability yourself. Mode's shared-service teams, including User Acquisition and Monetization, will provide specialized expertise and execution. Your job is to set Lumos' business priorities, partner closely with these teams, and ensure we achieve the outcomes needed to drive its continued growth and success.

If you need a perfectly built organization, a long approval chain, or someone else to tell you what to do next, this probably isn't your role.

### What You’ll Own

- The business P&L: revenue, operating expenses, EBITDA, forecasting, and overall business performance.
- The growth strategy: where we play, how we win, what we stop doing, and where the next meaningful upside comes from.
- The product direction: partnering closely with Product and Engineering to turn user insight, data, competitive intelligence, and experimentation into a focused roadmap.
- Growth and monetization outcomes: partnering with Mode's shared User Acquisition and Monetization teams to establish priorities, evaluate performance, and drive improvements across acquisition, conversion, retention, LTV, CAC, ROAS, ARPU, and profitability.
- The operating model: building a business that moves fast, uses resources intelligently, and does not confuse headcount with progress.
- The team: starting with a Product Manager and a small group of engineers, then adding the talent the business actually needs as it evolves.
- The integration into Mode: preserving what works, fixing what doesn't, and using Mode's shared capabilities where they create leverage.
### Build the Team

You will build and lead the core team dedicated to the VPN business. The initial structure is expected to include a Product Manager and a few engineers, with additional dedicated roles determined based on business priorities, capability gaps, and demonstrated need.

Mode's shared-service functions will provide capabilities such as User Acquisition and Monetization, allowing the GM to build an intentionally lean business-unit team while accessing specialized expertise across the broader company.

- Define the organizational structure and capabilities needed to achieve growth and profitability goals.
- Recruit and lead high-performing talent with clear ownership, measurable goals, and high accountability.
- Build strong partnerships with shared-service leaders and ensure their priorities are aligned with the needs of the business.
- Add people when they create meaningful leverage, not simply because that's how traditional organizations are built.
- Create a culture where speed, curiosity, ownership, good judgment, and results matter more than hierarchy.
### Grow the Business

You own the outcomes, even when you don't directly own the function.

- Partner with Mode's User Acquisition team to establish growth priorities and improve channel mix, creative strategy, CAC, ROAS, payback, LTV, and profitable scale.
- Partner with Mode's Monetization team to optimize pricing, packaging, paywalls, trials, onboarding, conversion, retention, renewal, ARPU, and LTV.
- Bring deep knowledge of the product, customer, and business economics to shared-service partners so they can execute against the right opportunities.
- Build a strong experimentation cadence and ensure learnings translate quickly into action.
- Identify new markets, channels, partnerships, customer segments, and revenue opportunities.
- Know the funnel cold and understand what's moving the numbers and what isn't.
- Remain accountable for growth, revenue, and profitability results regardless of organizational reporting lines.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Amodemobile%3A8782997002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.