At Minitab, you'll do more than build software, you'll help transform the future of manufacturing. Every day, the world's leading manufacturers rely on Minitab to increase efficiency, improve quality, reduce waste, and make smarter, data-driven decisions that power better factories and better products. Our smart manufacturing platform connects data across the enterprise to uncover hidden capacity, eliminate bottlenecks, optimize machine performance, simulate improvements before implementation, and accelerate innovation through advanced analytics and experimental design. As part of our team, you'll collaborate with passionate, talented colleagues who are solving meaningful, real-world challenges for global industry leaders. With more than 250,000 users, 30,000 organizations, and 90% of the Fortune 100 trusting Minitab, you'll have the opportunity to make a measurable impact while growing your career in a collaborative, innovative, and customer-focused environment where your ideas matter.

Reporting to the Chief Technology Officer, this leader will unify Minitab’s internal technology organization under a common service and operating model, spanning enterprise applications, workplace technology, infrastructure, data platforms, identity and access operations, and the internal-IT components of Technical Operations. This is a hands-on leadership and transformation opportunity for an experienced IT executive who knows how to balance business continuity with modernization. The Director will strengthen day-to-day service delivery while building the operating discipline, roadmaps, ownership models, and capabilities required to support Minitab’s continued growth, global workforce, acquisitions, AI adoption, and enterprise-system (ERP) modernization.

The successful candidate will be equally comfortable developing strategy with senior leaders, building strong teams, and getting close enough to the work to understand where processes, systems, and services need to improve.

What We're Looking For: An experienced technology leader with broad internal IT leadership experience and a record of improving both operations and organizational capability located in State College, PA at our Global HQ's.

Experience

•12+ years of progressive information technology experience.

•At least five years leading managers or multidisciplinary IT teams in a complex business environment.

•Broad leadership experience spanning workplace technology, infrastructure, IT service management, enterprise applications, data and reporting platforms, identity, vendors, and operational continuity.

•Strong working knowledge of Microsoft 365 and Azure, endpoint and network operations, identity and access, monitoring, backup and recovery, enterprise applications, integrations, data platforms, and automation.

•Demonstrated success stabilizing critical services, reducing key-person risk, consolidating fragmented teams or systems, and modernizing enterprise technology without disrupting operations.

•Experience implementing security controls, managing remediation, supporting audits and privacy obligations, and partnering effectively with an independent security organization.

•Experience managing IT budgets, forecasts, vendors, contracts, licensing, cloud and SaaS costs, and technology lifecycle decisions.

•A bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field, or equivalent relevant experience.

Why Join Minitab? This is an opportunity to join a business with the heritage and stability of an established market leader, combined with the ambition and momentum of a company entering its next phase of growth. Minitab emphasizes a collaborative, values-drive culture and in 2026 earned Great Places to Work Certification for the sixth consecutive year.

Our Benefits:

HEALTH INSURANCE: Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.