About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About Roost Tampa

ROOST Tampa is a design‑forward, apartment‑style hotel offering a warm, residential experience in the heart of the city. Rooted in thoughtful service, elevated comfort, and Method Co.’s signature approach to hospitality, ROOST Tampa blends the ease of home with the sophistication of a boutique hotel.

Explore the property: https://www.myroost.com/tampa

Position Overview

We are seeking a warm, polished, and highly attentive Part‑Time Front Desk Concierge to join our team. This role is ideal for someone who excels in guest service, communicates with confidence, and enjoys creating a welcoming, seamless experience from the moment guests arrive.

This position will primarily support overnight operations, with a combination of daytime shifts as needed. From an operational standpoint, the ideal schedule includes two overnight shifts from 11:00 PM–7:00 AM, along with one daytime shift each week, scheduled for either 7:00 AM–3:00 PM or 3:00 PM–11:00 PM depending on business needs.

As a Front Desk Concierge, you will serve as the primary point of contact for guests—handling check‑ins, offering thoughtful recommendations, and ensuring every interaction reflects the elevated hospitality standard of the property.

Key Responsibilities

Greet guests with warmth, professionalism, and genuine hospitality

Manage check‑ins, check‑outs, and reservation inquiries with accuracy and efficiency

Assist guests with questions, requests, and personalized recommendations

Maintain strong knowledge of hotel amenities, local attractions, and surrounding neighborhoods

Handle phone calls, emails, and guest communications in a polished, timely manner

Collaborate with housekeeping, maintenance, and management to support smooth daily operations

Maintain a clean, organized, and guest‑ready front desk and lobby area

Resolve guest concerns with empathy, professionalism, and sound judgment

Support administrative tasks, record‑keeping, and shift documentation

Qualifications

1+ year of front desk, concierge, or guest‑service experience (hotel or luxury residential preferred)

Strong communication skills and a naturally warm, guest‑focused demeanor

Ability to multitask and remain composed in a fast‑paced environment

Proficiency with reservation systems and front‑office software

Strong attention to detail and organizational skills

Availability for overnight shifts, with flexibility for daytime, weekend, and holiday coverage

What We Offer

Competitive hourly pay
Opportunities for growth within a dynamic hospitality group
A collaborative, design‑driven work environment
Employee dining perks across properties
Sick time & vacation
Health, vision, and dental benefits

Working Conditions/Environment:

The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
Agility in executing fast-paced movements to navigate different areas of the property efficiently.
The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.