# Director of Revenue Cycle at Luminary Hospice

> Remote · United States · Director+ · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aluminaryhospice%3A5464151008 (read 2026-11-13).

## Facts (observed)

- Company: [Luminary Hospice](https://alderhq.app/companies/luminary-hospice)
- Location text: Akron, Ohio; Carmel, Indiana; Chicago, Illinois ; Cincinnati, Ohio; Columbus, Ohio; Dallas, Texas; Fort Wayne, Indiana; Fort Worth, Texas; Kansas City, Missouri; Lafayette, Indiana; Mt Vernon, Ohio; Nashville, Tennessee; South Bend, Indiana; United States, Remote
- Where it can be done from (inferred): Remote · United States (evidence: "Location: Akron, Ohio; Carmel, Indiana; Chicago, Illinois ; Cincinnati, Ohio; Columbus, Oh")
- Posted: 2026-10-26 (18 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/luminaryhospice/jobs/5464151008

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Chicago, n 178): p25 $155k, median $185k, p75 $235k

## Description (the employer's text)

Job Title/Position: Director Revenue Cycle

Location: Nashville, TN preferred or in market (remote with light travel)

Reports To: Vice President of Finance

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

About the role:

Luminary Hospice is seeking a Director of Revenue Cycle to own the entire revenue cycle for our growing, multi-state, multi-site hospice organization. That covers everything from eligibility verification through final account resolution. This leader is the single accountable executive for how we get paid: accurately, compliantly, and on time. The role manages our third-party RCM billing vendor, partners with local agencies to drive best practices, and builds a revenue cycle operation that scales as we add locations, states, and payers.

This is a hands-on role. The ideal candidate knows hospice reimbursement in detail, including NOEs, benefit periods, CTI and face-to-face requirements, levels of care, SIA, RTPs, ADRs, and room and board. They should be comfortable digging into individual accounts to find root causes.

Job Responsibilities:

Revenue Cycle Ownership

- Own the full hospice revenue cycle across all sites and states, along with every revenue cycle KPI: cash, DSO, unbilled days, NOE timeliness, claim holds, denials, aging, and write-offs
- Set revenue cycle strategy, policies, staffing, and goals, and report performance and risks to executive leadership
- Lead front-end functions: eligibility and benefit verification, authorizations, and financial clearance for room and board and Medicaid pending patients
- Own pre-billing audit and revenue integrity across levels of care, SIA, and rate maintenance
- Oversee NOE/NOTR filing, monthly claim submission, RTP correction, timely filing, payer follow-up, denials, and appeals for ADR, TPE, and other medical reviews
- Drive timely resolution of claim holds, such as unsigned orders, missing CTIs or face-to-face encounters, NOE issues, and eligibility gaps, so claims go out on schedule every billing cycle
- Oversee payment posting, adjustments, recoupments, credit balances, refunds, and reconciliation of cash to bank deposits, remittances, and the general ledger
- Own Medicare and Medicaid enrollment for all provider numbers, Hospice Cap monitoring and reporting, and revenue cycle readiness for new sites and acquisitions
Third-Party RCM Vendor Management

- Manage our third-party RCM billing vendor, including scope of work, SLAs, performance scorecards, and regular operating reviews
- Hold the vendor accountable for submission timeliness, follow-up, posting accuracy, backlog, and cash results, and escalate and correct gaps quickly
- Keep independent oversight through account-level audits and validation of vendor-reported metrics, and advise on contract terms and renewal
Local Agency Partnership

- Collaborate with local agency leaders to make sure revenue cycle best practices are followed consistently at every location
- Train agency teams on admission paperwork, election statements, CTI and face-to-face timeliness, orders, and documentation requirements
- Hold regular reviews with each agency covering claim holds, unbilled days, NOE timeliness, and denials, with clear owners and follow-up
Process, Systems, and People

- Standardize workflows, SOPs, and controls across all sites, and build dashboards that turn data into action
- Find system and workflow gaps in the EMR (\[HCHB / WellSky / Axxess / MatrixCare\]) and clearinghouse, and evaluate automation and AI opportunities responsibly

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aluminaryhospice%3A5464151008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
