Description

Maximize customer satisfaction by performing repairs, maintenance work, and installation of various equipment, primarily dock doors and levelers, that meet or exceed the customer’s expectations. Respond to customers in a timely, polite, and professional manner, and conduct work with an efficiency that will contribute to the reputation, growth, and profit of Lift Power, Inc. Retain the ability to work on multiple primary duties at any given time.

Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
Communicate needs or concerns to the Coordinator or Department Manager
Efficiently perform scheduled maintenance per customer contract
Follow all scheduled maintenance procedures and policies as dictated by the company
Accurately and neatly document each service call or installation and provide all necessary paperwork
Complete and submit paperwork and time cards in a timely fashion
Follow all safety procedures of both Lift Power and the customer when working on a job site
Use appropriate PPE
Dispose of waste properly
Leave jobsites in orderly condition
Follow current company policy including, but not limited to:
Proper work order, parts, time cards, and travel procedures

Other Duties

Maintain the company service vehicle in a clean, orderly, and hazard-free condition
Includes regular maintenance such as oil changes, tire rotations, etc
Secure and maintain service and parts inventory in the company vehicle
Provide well-maintained personal tools required to effectively perform equipment service duties
Attend all training meetings and seminars provided by the company
Accept other duties and responsibilities as assigned by management

Requirements

Prior Professional Commercial dock and door experience required
Mechanical skills and some knowledge of hydraulics, electrical, and welding preferred
Ability to perform strenuous and heavy work
Can exert force up to 100 lbs and frequently handle loads up to 50 lbs
Can perform continuously with full body motion for climbing, reaching, pushing, lifting, etc.
Have and maintain a valid driver’s license and be insurable by Lift Power’s insurance company’s standards
Valid CDL license required