# Client Services Coordinator at Liberty Software

> United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Alibertysoftware%3A5365916008 (read 2026-11-10).

## Facts (observed)

- Company: [Liberty Software](https://alderhq.app/companies/liberty-software)
- Location text: Grapevine, TX; 805 Grapevine
- Where it can be done from (inferred): United States (evidence: "Location: Grapevine, TX; 805 Grapevine")
- Posted: 2026-07-21 (111 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/libertysoftware/jobs/5365916008

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 21890): p25 $55k, median $90k, p75 $154k

## Description (the employer's text)

### Support the leaders who help pharmacies nationwide!

At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Services Coordinator who will provide high-level administrative and operational support to the VP of Client Services and the Directors. This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team. The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion.

### Please note

- This role is based in our Grapevine, TX office
- Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)
### What You’ll Do

- Act as the central point of contact between executives, internal teams, customers, and external partners
- Assist with planning and coordinating department initiatives, projects, and cross-functional activities
- Prepare dashboards, status updates, and operational summaries as requested
- Track and manage departmental deadlines, priorities, and deliverables
- Collaborate with Accounting to manage customer‐leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation
- Support change‐of‐ownership processes, including gathering required forms, updating internal systems, and maintaining accurate customer records
- Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams
- Send welcome emails to new customers and ensure all onboarding steps are initiated promptly
- Coordinate with Sales and Fulfillment on hardware orders, including confirming order details, tracking fulfillment, and communicating any updates or issues
### Qualifications

- 2-4 years of experience in administrative, operations, project coordination, or executive support roles
- Exceptional written and verbal communication skills
- Strong organizational abilities with meticulous attention to detail
- Ability to manage multiple priorities with minimal supervision in a fast‐paced environment
- High level of professionalism, judgment, and confidentiality
- Proficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, and shared document systems
- Familiarity with project management tools (e.g. Zendesk, JIRA) preferred
- Strong analytical and problem-solving skills
### Benefits Starting Day One

- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Fully vested 401(k) with employer match
- Employer contributions to Health Savings Accounts (HSA)
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
### Fully stocked breakroom

### If you thrive on organization, communication, and supporting leaders APPLY TODAY!

#ID1 #ZR #LI-CB1

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Alibertysoftware%3A5365916008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.