# Senior Software Engineer (DevOps / Platform Engineering) at Liberate > Hybrid · United States · Senior · Backend · open. Source: https://alderhq.app/jobs/greenhouse%3Aliberate%3A5449254008 (read 2026-11-10). ## Facts (observed) - Company: [Liberate](https://alderhq.app/companies/liberate) - Location text: Boston / San Francisco ; Hybrid - Where it can be done from (inferred): Hybrid · United States (evidence: "Location: Boston / San Francisco ; Hybrid") - Posted: 2026-10-09 (32 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-08 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/liberate/jobs/5449254008 - Skills listed (inferred): TypeScript, Python, Go, AWS, Kubernetes, Docker, Terraform, LLMs ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (SF Bay Area, n 125): p25 $194k, median $212k, p75 $230k ## Description (the employer's text) ### About Liberate Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice, the hardest and most valuable channel in insurance, and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms. ### About The Role We are looking for a seasoned Staff DevOps and Platform Engineer to own and evolve the infrastructure that powers Liberate’s real-time AI voice and workflow automation systems. This is a critical technical leadership role. You will inherit and advance a modern AWS-based platform that spans PBX telephony, canary routing, MTLS-based integrations with carriers, secure production environments, CI/CD, and compliance posture. You will drive reliability, scalability, and operational rigor across our multi-agent runtime. You will also mentor engineers, design forward-looking system improvements, and create the platform foundations that enable Liberate’s rapid product expansion. ### Key Responsibilities ### Infrastructure Architecture and Ownership - Lead architecture and operation of core AWS infrastructure including PBX systems, EKS, networking, IAM, VPC design, and secure environment isolation. - Own and improve Canary routing infrastructure for LRA (LLM REST API) via Traefik and GitOps patterns. - Maintain and optimize CI/CD flows including GitHub-based CodeBuild jobs, artifact pipelines, and environment promotion workflows. ### Secure Integrations and Network Edge - Manage and evolve MTLS proxy infrastructure used to integrate with carrier systems like Frontline. - Own HAProxy-based proxy fleet, certificate lifecycle, root CA management, and IP-restricted ingress patterns. - Ensure secure, audited access to production systems, tokens, and root-level accounts. ### Operational Excellence - Lead incident response, on-call rotations, and postmortems. Improve reliability metrics (SLA/SLO/SLI) for voice, agent runtime, and workflow systems. - Maintain and improve non-obvious production infra details including external service dependencies, version pinning, and update cadences. - Partner with AWS Support to optimize pricing, scaling configs, and resource utilization. ### CI/CD, Tooling, and Developer Experience - Modernize developer workflows: streamlined builds, repeatable environments, safe deployment strategies (blue/green, canary, feature flags). - Build internal tools and abstractions to make engineers productive while enforcing safety, configuration hygiene, and compliance requirements. ### Compliance and Security - Lead infrastructure-related components of SOC2, pen-testing, and Vanta-driven controls. - Ensure auditability, traceability, secure storage of credentials, and alignment with enterprise customer expectations. ### Cross-Functional Leadership - Work closely with AI Platform, Forward Deployed Engineering, and Product teams to translate business goals into scalable infrastructure decisions. - Mentor engineers across DevOps, platform, and backend areas. Help set engineering standards and raise operational maturity across the org. ### Required Qualifications - 8+ years of DevOps, SRE, or platform engineering experience operating production systems at scale. - Deep hands-on AWS expertise (EKS, IAM, VPC, ALB/NLB, CloudWatch, KMS). - Strong experience with Kubernetes, container orchestration, and multi-environment management. - Proficiency with Terraform or other IaC tools and GitOps workflows. - High proficiency in Python, Go, or Typescript for tooling, automation, and internal platform services. - Experience with Traefik, HAProxy, or similar load-balancing and routing systems. - Familiarity with secure network architectures, MTLS, certificate hierarchies, and service-to-service authentication. - Strong background managing CI/CD systems such as GitHub Actions and CodeBuild. - Ability to lead incidents, design SLOs, and drive reliability across mission-critical systems. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aliberate%3A5449254008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.