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Key Account Manager (Sales KAM) dedicated to managing key accounts and expanding LG Electronics’ actuator solutions business within the North American robotic

s and automation market. Responsible for driving new business creation with a strong entrepreneurial mindset and systematically managing complex stakeholder interests and long-cycle sales processes. Oversees the entire project lifecycle, including establishing customer relationships, developing new pipelines, managing revenue, and collaborating with HQ R&D to lead robot component business growth.

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Key Responsibilities

1. Account Management & Revenue Ownership

· Primary Point of Contact (POC): Manage and expand relationships with North American actuator customers; serve as the primary business communication hub throughout the project lifecycle.

· Revenue & Credit Management: Directly manage all sales operations related to revenue and settlements, including order management, supply chain coordination, and Accounts Receivable (AR) tracking.

2. Strategy & Business Development

· GTM Strategy Execution: Develop and execute regional business plans and Go-to-Market (GTM) strategies to expand actuator adoption in the North American robotics market.

· Pipeline Development: Identify new business opportunities and secure a robust project pipeline through rigorous market analysis and proactive customer engagement.

· Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings.

3. Cross-functional Collaboration & VOC

· VOC Management: Capture and communicate customer feedback, business needs, and market insights to internal stakeholders to support customer satisfaction, product improvements, and future growth opportunities

· Cross-functional Collaboration: Partner with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure timely project delivery and maximize customer satisfaction.

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Qualifications & Requirements

· Education: Bachelor’s degree or higher (STEM majors strongly preferred).

· Experience: Minimum of 10 yrs of sales experience with at least 5 years of components sales experience within tech-based industries.

· Key Competencies:

o Strong entrepreneurial mindset with a proven ability to build new business from the ground up.

o Demonstrated experience in customer engagement and strategic account management.

o Ability to systematically manage, document, and organically share sales progress.

o Experience utilizing and managing CRM tools such as Salesforce.

o Robust project management skills.

o Proven capability to lead complex customer relationships and long-cycle sales processes.

o Native or near-native proficiency in English.

· Other Requirements:

o Ability to travel frequently (60% to 70% of working time; must be eligible for international travel).

o Valid work authorization in the United States (No visa sponsorship required).

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Preferred Qualifications

· R&D or engineering experience in humanoid robotics or robot actuators.