# Co-Manager/Assistant Manager at La Senza

> Canada · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Alasenza%3A4601181 (read 2026-11-13).

## Facts (observed)

- Company: [La Senza](https://alderhq.app/companies/la-senza)
- Location text: Edmonton, AB - WEST EDMONTON MALL; La Senza
- Where it can be done from (inferred): Canada (evidence: "Location: Edmonton, AB - WEST EDMONTON MALL; La Senza")
- Posted: 2022-10-04 (1500 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/lasenza/jobs/4601181

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Overview

The role of the Co-manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. They drive personal sales by demonstrating and coaching to the La Senza selling behaviours to create a high performance selling culture within their team and achieve the stores sales goals. They live our values and represent the brand in their behaviours.

### Role and Responsibilities

- Support Store Manager in creating a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors
- Participate on the sales leadership team by coaching and developing associates to the Company’s selling behaviors
- Manage and resolve customer relations issues
- Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company’s guidelines
- Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition
- Lead and delegate, as appropriate, the execution of all company initiatives
- Promote and create a positive work environment, and effectively resolve associate relations issues
- Support the physical inventory process and support the physical inventory process and other store the strategies to reduce shrink
- Ensure standard operating procedures are followed, including damages, transfers and other compliance-related items
- Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained, including identifying and executing sell down strategies
- Analyze the business and create /communicate (SMART) action plans that optimize results and ensure effective execution of all operational activities
- Support the Store Manager in creating weekly schedules, managing store payroll budget and controllable expenses
- Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
- Support and reinforce all activities related to providing a safe working environment
- Ensure that housekeeping and maintenance of store is executed properly
- Lead with professionalism and behaviours guided by the company values
### Key Success Criteria

- Minimum 1-3 years of retail supervisory or Management experience, clothing preferred
- Ability to foster an environment of exceptional customer service and optimize the Company selling model
- Ability to effectively delegate, follow up and communicate with all levels of the organization
- Ability to assess talent, coach, develop and manage performance
- Business acumen with strong strategic and analytical skills
- Schedule flexibility to include evenings, weekends and non-business hours
- Ability to manage complex and competing priorities through time management and organizational skills
- Professional demeanor that reinforces brand and company standards

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Alasenza%3A4601181 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.