# Dispatcher at Kelso Building Services

> Remote · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Akbs%3A5473260008 (read 2026-11-11).

## Facts (observed)

- Company: [Kelso Building Services](https://alderhq.app/companies/kelso-building-services)
- Location text: Atlanta, GA; Kelso Building Services
- Where it can be done from (inferred): Remote · United States (evidence: "Location: Atlanta, GA; Kelso Building Services")
- Posted: 2026-11-04 (7 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kelsobuildingservices.com/careers/?gh_jid=5473260008

## Pay and sponsorship

- Posted pay: $37k–$44k per year (from the description)
- Market band for similar posted roles (Atlanta, n 443): p25 $55k, median $82k, p75 $125k

## Description (the employer's text)

We are seeking a detail-oriented dispatcher to support the day-to-day operations of a fast-paced service organization. In this role, you will serve as a central point of communication between customers, office personnel, and field technicians while helping ensure that service requests are handled efficiently. This position is ideal for someone who thrives in a structured environment, enjoys problem-solving, and takes pride in delivering excellent customer support.

Compensation: $18-$21 per hour based on experience, skills, and qualifications.

### Primary Responsibilities

- Coordinate Daily Service Appointments: Schedule, modify, and prioritize work orders while balancing technician availability and customer needs.
- Provide Outstanding Customer Support: Communicate with customers regarding appointments, service status updates, and general questions.
- Facilitate Team Communication: Ensure technicians have the information and resources needed to complete assignments successfully.
- Maintain Accurate Data: Enter and update customer details, service records, and operational information within company systems.
- Track Service Activity: Monitor the progress of active work orders and assist in keeping projects on schedule.
- Address Service Issues: Respond to schedule adjustments, urgent service requests, and customer concerns in a timely and professional manner.
- Perform Administrative Functions: Prepare reports, organize documentation, and assist with various office support activities.
- Support Operational Excellence: Work closely with management and team members to improve processes, efficiency, and customer satisfaction.
### Qualifications

- Professional Experience: Background in administrative support, customer service, service coordination, office operations, or a similar position preferred.
- Interpersonal Skills: Ability to communicate effectively with customers, coworkers, and external contacts.
- Organizational Strength: Capable of handling multiple assignments, prioritizing tasks, and meeting deadlines.
- Technology Proficiency: Comfortable using Microsoft Office applications, scheduling software, database systems, or CRM platforms.
- Industry Knowledge: Experience working in service, maintenance, construction, facility support, or trade-related environments is beneficial but not required.
### What Makes Someone Successful in This Position?

- Maintains focus and organization in a busy office environment.
- Approaches challenges with a proactive and solution-oriented mindset.
- Pays close attention to detail and follows through on commitments.
- Builds positive relationships with customers and coworkers.
- Demonstrates reliability, professionalism, and strong customer service skills.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Akbs%3A5473260008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.