Territory Manager - Cleveland at Kandu

Kandu, Inc. is pioneering an integrated approach to stroke recovery by combining FDA-cleared brain-computer interface technology with personalized telehealth services. Our IpsiHand® device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function with daily home use. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery–helping survivors improve mobility, independence, and quality of life.

The Territory Manager is responsible for driving IpsiHand prescription growth across an assigned territory. This is a quota-carrying individual contributor role focused on developing relationships with neurologists, physiatrists, and stroke rehabilitation clinicians (PT, OT) who treat chronic stroke survivors. The Territory Manager owns the clinician-facing sales motion end to end, partnering closely with Clinical Liaisons on patient onboarding and with the reimbursement team on coverage pathways.

The ideal candidate is a self-directed medical device sales professional with a strong track record of opening and growing clinician relationships, comfort with clinical content, and the discipline to build a territory from a cold or under-penetrated state.

What You'll Do

Clinician Development & Account Growth

Identify and prioritize high-opportunity neurologists, physiatrists, and stroke rehabilitation clinicians (PT, OT) across the assigned territory.
Drive first prescriptions through in-person clinical detailing, peer-to-peer education, and supported demonstrations of IpsiHand.
Build repeat referral patterns by working accounts at the practice level and earning trust through reliable follow-through.
Run in-services and case-based education with clinical teams so prescribers understand patient selection, fitting, and expected outcomes.

Territory Ownership & Quota

Develop and execute a written territory plan with named target accounts, quarterly milestones, and a pipeline tied to delivery forecasts.
Carry and beat the assigned quota for IpsiHand deliveries within the territory.
Maintain disciplined CRM hygiene; provide accurate weekly and monthly forecasts to commercial leadership.
Identify new market opportunities and lead initiatives to expand Kandu's presence within the region.

Customer & Cross-Functional Engagement

Coordinate with Clinical Liaisons on patient handoff, fitting logistics, and clinician follow-up after first delivery.
Partner with the reimbursement team to resolve coverage and authorization friction at the practice level.
Represent Kandu at regional neurology, stroke, and rehabilitation medicine meetings, and at customer site visits with leadership.

Reporting & Market Intelligence

Provide accurate and timely sales forecasts, account-level updates, and competitive intelligence.
Bring back clinician feedback on positioning, reimbursement questions, and product experience to inform commercial strategy.
Collaborate with marketing, clinical, and operations teams to support territory needs and resolve customer issues.
Ensure compliance with all company policies, promotional guidelines, and contractual obligations.

What You'll Bring

Bachelor's degree or equivalent practical experience.
5+ years of medical device sales experience, with a track record of carrying and beating quota in a clinician-facing role.
Direct experience selling into neurology, stroke, physical medicine and rehabilitation, or a related specialty. Neuromodulation, DME, or rehab device backgrounds are especially relevant.
Demonstrated ability to develop a territory from a cold or under-penetrated state, not just maintain an existing book.
Comfort holding a confident clinical conversation with a stroke neurologist or rehab physician about patient profile, mechanism, and published evidence.
PT, OT, RN, or other clinical background is a plus, but not required.
Strong understanding of the local territory clinical and payer landscape.
Exceptional communication, presentation, and relationship-building skills.