# Clinical Follow-Up Specialist at Kandu

> Remote · region unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Akandu%3A4430338009 (read 2026-11-13).

## Facts (observed)

- Company: [Kandu](https://alderhq.app/companies/kandu)
- Location text: Remote; Consultant
- Where it can be done from (inferred): Remote · region unclear (evidence: "Location: Remote; Consultant")
- Posted: 2026-10-02 (42 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kandu.com/listing/?gh_jid=4430338009

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Kandu, Inc. is pioneering an integrated approach to stroke recovery by combining FDA-cleared brain-computer interface technology with personalized telehealth services. Our IpsiHand® device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function with daily home use. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery–helping survivors improve mobility, independence, and quality of life.

### Position Summary

The Clinical Follow-Up Specialist plays a vital role in supporting chronic stroke survivors and their caregivers following IpsiHand onboarding. Acting as a key clinical contact, this role focuses on providing skilled follow-up visits, conducting structured clinical check-ins, monitoring device adherence, and troubleshooting clinical and technical challenges to ensure optimal outcomes and long-term user engagement.

This is an independent contractor (1099) position offering flexible, remote work with patient interactions conducted primarily via telehealth. Availability of at least 20 hours a week is preferred for this role.

What You’ll Do:

- Conduct skilled telehealth follow-up visits with stroke survivors and caregivers to assess progress, evaluate protocol adherence, and reinforce IpsiHand device usage guidelines.
- Perform routine and targeted clinical check-ins to monitor patient engagement, identify barriers to daily device use, and provide personalized coaching and encouragement.
- Review remote patient monitoring data and adherence logs to proactively address non-compliance or declining usage trends.
- Troubleshoot clinical and functional challenges experienced by patients during home use, modifying care strategies or escalating to supervising clinicians when necessary.
- Maintain detailed, timely, and compliant clinical documentation in the Electronic Medical Record (EMR) following every patient interaction.
- Collaborate with cross-functional clinical teams and patient support specialists to optimize long-term patient retention and recovery outcomes.
What You’ll Bring:

- Active clinical license or background in Occupational Therapy (OT) required. Licensure in CA, TX, IA, KS, MO, NE, SD, and ND—or residing in a compact state—is highly preferred, as is a willingness to obtain additional state licenses as needed.
- Demonstrated clinical experience working with stroke survivors, neurological populations, or adult rehabilitation settings.
- Experience conducting clinical follow-up assessments, patient monitoring, or telehealth consultations.
- Strong interpersonal and empathetic communication skills to support patients and family caregivers remotely.
### Technical & Operational Skills

- Ability to work independently while collaborating effectively within a cross-functional team.
- Familiarity and independence working across technology platforms.
- Proficiency with Telehealth Platforms — familiarity with HIPAA-compliant video conferencing tools (e.g., Zoom for Healthcare, etc.).
- Electronic Medical Records (EMR) Competency — ability to document visits and assessments accurately and on time in an EMR system.
- Strong Internet & Home Office Setup — reliable internet connection, a professional workspace, and the ability to troubleshoot basic tech issues.
- Comfort with Digital Communication — experience using email, patient portals, and teleconferencing tools effectively.
- Serve as a curious, engaged team member who is a strong cultural fit for the organization.
### Preferred Qualifications

- Prior experience in medical device training or implementation within a clinical setting.
- Background in neurological rehabilitation or stroke recovery is strongly preferred.
- Additional certifications such as Certified Stroke Rehabilitation Specialist (CSRS) or Certified Brain Injury Specialist (CBIS) is a plus.
- Availability during afternoon hours (12:00pm to 6:00pm PST) (CST or PST time zones preferred) to accommodate patient scheduling needs.
### What We Offer

- $50 for completed follow-up visits (Typically 20 visits/hours per week)

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Akandu%3A4430338009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.