# Business Analyst III (6371) at itD Tech

> Remote · United States · Senior · Analytics / Data science · open. Source: https://alderhq.app/jobs/greenhouse%3Aitd%3A4476462009 (read 2026-11-10).

## Facts (observed)

- Company: [itD Tech](https://alderhq.app/companies/itd-tech)
- Location text: Sunnyvale, CA; United States
- Where it can be done from (inferred): Remote · United States (evidence: "Remote role open worldwide")
- Posted: 2026-11-02 (8 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/itd/jobs/4476462009
- Skills listed (inferred): SQL

## Pay and sponsorship

- Posted pay: $62k–$69k per year (from the description)
- Market band for similar posted roles (SF Bay Area, n 66): p25 $170k, median $202k, p75 $228k

## Description (the employer's text)

### Business Analyst III

itD is seeking a Business Analyst III – Supply Planning Enablement to support workforce planning operations and execute an AI-driven automation roadmap for a global outsourced operation. The ideal candidate will bring strong experience in workforce planning, enterprise planning systems, business operations, and AI-powered automation, with a track record of improving operational efficiency, maintaining data accuracy, and transforming manual workflows into scalable, automated solutions.

Location: Hybrid – Sunnyvale, CA (3 days onsite preferred)

Pay Rate: $30 - $33 per hour, Depending on experience.

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.

Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

### Responsibilities

- Execute recurring workforce and supply planning operations, including processing staffing requests, maintaining enterprise planning systems, updating records, and supporting planning communications.
- Validate workforce planning data across enterprise planning systems and tracking logs, reconcile discrepancies, and ensure data accuracy and consistency.
- Coordinate with program managers to clarify incoming requests, resolve data gaps, and maintain critical deadlines and service-level agreements (SLAs).
- Apply established business rules to operational reviews and approval checkpoints, identify exceptions, and escalate complex cases to the appropriate stakeholders.
- Build, test, and deploy AI-powered automations and AI agents to streamline business processes and eliminate repetitive manual tasks.
- Monitor and optimize deployed automations by identifying failures, workflow delays, and performance degradation, implementing corrective actions, and escalating unresolved issues.
- Document and communicate operational processes, automation solutions, and improvement opportunities while providing roadmap progress updates to relevant stakeholders and team leads.
### Internal Responsibilities

- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material (blogs, media material).
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events (in person and virtual).
- Work with leadership on career fast-track opportunities.
### Required Qualifications and Skills

- 5+ years of experience in workforce management, resource planning, vendor operations, workforce analytics, budget management, or a combination of these areas.
- Experience with enterprise planning or workforce management systems, such as Anaplan or similar platforms.
- Hands-on experience building and deploying AI-driven automations in a business operations environment.
- Experience translating documented manual processes into working automations, including testing and validating solutions before rollout.
- Experience with process documentation and continuous process improvement.
- Full proficiency in Microsoft Excel or Google Sheets.
- Strong analytical and problem-solving skills, with the ability to work through ambiguity and develop sustainable solutions.
- Excellent written and verbal communication skills and the ability to collaborate effectively with cross-functional stakeholders.
- Ability to work independently, manage competing priorities, and break complex or ambiguous tasks into actionable milestones.
### Preferred Qualifications and Skills

- Previous experience supporting Meta operations or working with Meta's AI tools.
- Experience in vendor operations or managing outsourced workforce operations across multiple partners and locations.
- Familiarity with business process outsourcing (BPO) commercial models, including hourly/FTE, unit-based, and output-based models.
- Knowledge of SQL, Tableau, or similar data visualization tools.
- Experience working with global, distributed teams.
- Background in supply planning or demand planning within a technology company.
### Education

Bachelor’s degree or equivalent experience required.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aitd%3A4476462009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.