About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Position Overview

We’re looking for an experienced, results-oriented Senior Contracts Manager to join our Legal & Compliance team. In this role, you’ll manage the administration of complex, high-value, and strategic agreements, support our attorneys throughout the contract review and negotiation process, and lead improvements to how we manage contracts across InvoiceCloud. Your work will help protect the business, keep deals moving, and make sure our contract governance supports our growth.

The ideal candidate is a trusted advisor and proactive partner who brings sound judgment to complex contract matters, knows when to escalate issues to our attorneys, and enjoys building scalable processes and mentoring others. Experience with Ironclad, our contract lifecycle management (CLM) platform, is strongly preferred.

Success Profile

This role is anchored in our company’s core competencies, which reflect the mindsets and behaviors that define success at InvoiceCloud. In this role, you’ll demonstrate an advanced level of proficiency in each competency. Below is how each one translates into meaningful impact and outcomes for this position.

Drives Efficiency

Design and implement scalable contract management processes, frameworks, and tools that improve speed, consistency, and governance
Develop and maintain contract playbooks, templates, clause libraries, and policy documentation in partnership with our attorneys
Optimize contract workflows in Ironclad, partnering with Legal Operations to improve intake, approvals, visibility, tracking, and reporting
Identify bottlenecks across contract review and approval workflows and implement solutions that reduce cycle times
Guide the team in using AI tools to streamline contract review, identify risks, and support decision-making, with appropriate human oversight and validation of outputs
Evaluate new AI-enabled legal technology and automation opportunities to strengthen contract lifecycle management

Takes Ownership

Manage the intake, preparation, and administration of complex, high-value, or strategic agreements, including customer SaaS agreements, public-sector contracts, vendor and partner agreements, data processing agreements, and nondisclosure agreements (NDAs)
Support attorneys in contract review and negotiations by preparing first-pass reviews and redlines against our playbooks, flagging deviations and risks, and tracking open issues to resolution
Serve as a trusted resource for cross-functional partners on contract processes, timelines, and governance, and coordinate input from Finance, Security, Compliance, and other teams on contract issues
Oversee post-signature contract management, including obligations, renewals, amendments, and accurate, audit-ready records
Maintain high standards of confidentiality, integrity, and professionalism when handling sensitive legal and commercial information

Results-Driven

Keep agreements moving through review, approval, and execution within agreed timelines, helping balance deal velocity with sound risk management
Partner with legal leadership to document contract standards, approved fallback positions, and escalation thresholds
Identify emerging contract risks and trends, bring them to our attorneys with recommended mitigation, and keep contracting aligned with internal policies, regulatory requirements, and audit standards
Track and report on key contract metrics, such as cycle time, volume, and deviations from standard terms, and use those insights to drive continuous improvement