Company Overview

IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

Role Overview

ID.me is seeking a Staff Software Engineer to join the Reporting & Billing team, where we build the definitive record for the member experience: every workflow, decision, step, and outcome a person moves through while proving who they are. Over 152 million members verify with ID.me across federal agencies, state governments, healthcare organizations, and consumer brands, and each of those journeys is a workflow. Documents get inspected, faces get matched, consent gets granted, sometimes on the first attempt, sometimes across several, sometimes not at all. We are building the system that models all of it consistently and cleanly, so that our customers can report on it, our analysts can study it, and our invoices can run on it.

As a Staff Software Engineer, you will be the technical anchor for that work. You will own the reporting data model, design the delivery mechanisms (APIs, exports, event streams) that get the data into customers' hands, and architect the automated billing system that runs on top of it. That billing architecture is yours along with the team to define end to end. It is a rare scope that spans product-facing data platform work and revenue-critical financial systems, with the latitude to design both from the ground up.

This position will work from our McLean, VA office five days per week.

Key Responsibilities

Architect & Own the Transactions Data Model: Own the technical vision for how user activity is modeled, recorded, and stored.

Build Customer Data Delivery: Design and build the mechanisms customers use to get their reporting data through the Developer Portal — query APIs, scheduled and on-demand exports, webhooks, and event streams. Own the API contracts and delivery SLAs that customers and their integrations depend on, including versioning, backwards compatibility, and deprecation.

Architect Billing Automation: Lead and implement the design of the metering and billing architecture that turns events into accurate, auditable charges.

Reliability, Correctness & Compliance: Own the availability and correctness of reporting data writes, reads, and billing runs at production scale. Lead work on observability, data quality monitoring, reconciliation tooling, query performance, and incident response for systems where an error is either a customer-facing data defect or a revenue defect. Ensure the systems meet the security, privacy, and audit requirements of a NIST 800-63-3 IAL2/AAL2 credential service provider.