# Research Interviewer at IANS

> Hybrid · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aians%3A5121175007 (read 2026-11-13).

## Facts (observed)

- Company: [IANS](https://alderhq.app/companies/ians)
- Location text: Boston, MA; Boston-Hybrid
- Where it can be done from (inferred): Hybrid · United States (evidence: "Location: Boston, MA; Boston-Hybrid")
- Posted: 2026-04-27 (199 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/ians/jobs/5121175007

## Pay and sponsorship

- Posted pay: $60k–$70k per year (from the description)
- Market band for similar posted roles (Boston, n 884): p25 $58k, median $90k, p75 $138k

## Description (the employer's text)

Compensation: $60,000-$70,000 + bonus. This role preferred a minimum of two days a week onsite at our Boston, MA office.

About the Role

The Research Interviewer role, within the New Product Development team, will primarily support qualitative data collection efforts, conducting 10-20 structured interviews with senior security executives per week. This is a research role, not a call-center role, and you will lead interviews following established protocols, and is a key contributor to IANS data collection efforts.

Core Responsibilities

Interview Coordination & Scheduling (~50% of time)

- Manage an assigned caseload of cybersecurity executives, lead outreach and recruitment, scheduling, and note-taking review (AI tools will supplement)
- Use IANS resources (such as account managers) to reach executives on caseload, ensuring outreach is proactive and timely
- Maintain a master tracker of interviews completed and flag coverage gaps to Director in advance of target deadlines
Conducting Interviews & Data Review (~50% of time)

- Conduct 10-20 (30 or 60-minute structured interviews online via Zoom, Teams) per week
- Adhere to the established interview protocol, showing judgment for using probing
- Ask intelligent, probing follow-up questions when responses are vague, surface-level, or inconsistent
- Record all interviews (with consent) and capture real-time notes during the call to supplement the automated recording and transcription
- Edit and process verbatim quotes from interview recordings: remove filler words (e.g., “um,”), fix grammar, and ensure quotes are fully coherent and attributable — while preserving the interviewee’s authentic voice
- Proactively flag data quality issues for Director, and ensure all data is properly tagged for later review and integration into the data stream
Requirements:

Must-Haves:

- 5 years of relevant experience, or a bachelor’s degree + 1 year of relevant experience with executives/senior professionals
- Highly organized, quick and self-directed learner, able to get up to speed (with direction and support) on the cybersecurity space, including key products and terminology used by executives
- Ability to ‘read the room’, build relationships, and direct conversations with senior level executives
- A client-first mentality—our clients are our first priority, and you will be representing IANS while interviewing them
Nice-to-Have:

- Experience interfacing with other teams, coordinating client outreach, scheduling, and follow-up
- Experience working with quotas and targets, in market or applied research settings
- Qualitative data collection experience
- B2B experience strongly preferred
- Familiarity with cybersecurity concepts and terminology
- Experience with Qualtrics and other data collection tools; AI tools (e.g., Copilot)
Not-Needed:

- Deep/senior level cybersecurity experience

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aians%3A5121175007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.