# Director of Business Operations and Systems at Hyperproof

> Remote · United States · Director+ · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Ahyperproof%3A4748023005 (read 2026-11-05).

## Facts (observed)

- Company: [Hyperproof](https://alderhq.app/companies/hyperproof)
- Location text: Remote; Remote (US)
- Where it can be done from (inferred): Remote · United States (evidence: "Location: Remote; Remote (US)")
- Posted: 2026-10-28 (8 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://hyperproof.io/job-listings/?gh_jid=4748023005

## Pay and sponsorship

- Posted pay: $146k–$206k per year (from the listing's pay field)
- Market band for similar posted roles (United States, n 3276): p25 $175k, median $216k, p75 $261k

## Description (the employer's text)

We are seeking a talented individual to join our team as a Director of Business Operations and Systems.

In this role, you will be at the forefront of optimizing our revenue and business systems ecosystem - spanning Sales, Customer Success, Account Management, Implementation, and Deal Desk. Reporting to the SVP - Operations, you will act as a strategic systems architect, RevOps partner, and team lead managing 2 direct reports

You will bridge high-level strategy and hands-on execution: architecting system flows, managing Nue CPQ, driving forecasting and pipeline reporting, and leading day-to-day systems operations while mentoring your team.

### WHO YOU ARE

### RevOps Partnership & Revenue Strategy

- Strategic Business Partner: Trusted operational partner to Sales, Marketing, Finance and Customer Success leaders for process optimization, territory/capacity insights, pipeline reviews, and GTM execution.
- Forecasting & Revenue Analytics: Skilled in building and maintaining revenue metrics, renewal forecasting, NRR/GRR tracking, and churn analysis to identify systemic revenue risks.
- Process Architecture: Experienced in mapping pre- and post-sale customer journeys, handoffs, and operational playbooks to drive retention, expansion, and team efficiency.
### Systems Architecture & Tech Stack Governance

- Salesforce & CPQ Ownership: Hands-on architect and administrator for Salesforce (system of record) and Nue CPQ, owning product catalogs, SKU/packaging creation, pricebooks, custom attribute setups, and Deal Desk approvals.
- End-to-End System Integration: Expert in designing scalable data flows across interconnected GTM tools (Planhat, LeanData, Maxio, Outreach, Highspot, ChiliPiper) with minimal manual overhead.
- Data Architecture & Governance: Skilled in creating technical documentation, field libraries, change logs, and data quality standards that keep cross-system data accurate and audit-ready.
### Team Leadership & Project Management

- Player-Coach & Team Lead: Proven ability to lead a small team—managing sprint intake, setting clear priorities, conducting flow/code reviews, and developing technical capacity.
- Project Delivery: Experienced in leading complex system implementations from requirements gathering through vendor evaluation, testing, deployment, and change management.
- Practical AI & Automation: Skilled in leveraging modern AI and automation tools to streamline workflows, enrich CRM data, and improve operational output.
### WHAT YOU'LL DO

### RevOps Leadership & Business Partnership

- Act as the primary operational partner for Sales, Marketing, Finance and CS leadership—translating business priorities into actionable revenue strategies and system workflows.
- Own revenue operations, including renewal/expansion forecasting, weekly pipeline hygiene, NRR channel updates, and churn analysis.
- Manage Deal Desk operational reviews, order form templates, custom SKU controls, and monthly Finance reconciliations (SFDC Maxio) to maintain quote-to-cash alignment.
- Conduct quarterly pricing and discounting analysis in partnership with Finance and Product Marketing to evaluate historical trends and margin impact.
### Systems Architecture & Administration

- Serve as primary architect and hands-on administrator for Salesforce and Nue CPQ, maintaining high system availability, flow logic, and data integrity.
- Co-own the business systems roadmap with the SVP of Operations driving structured intake, trade-off evaluations, and deployment release calendars.
- Manage the Planhat-to-Salesforce data flow, ensuring seamless bi-directional synchronization for customer health scores, renewal milestones, and usage data.
- Oversee user access provisioning, security configuration reviews, and license management across all GTM and revenue tools.
- Manage GTM system vendor contracts, renewals, invoice approvals, and systems budget allocations.
### Team Management & Operations

- Lead, mentor, and direct small team
- Establish structured intake, prioritization, and sprint cadences for all RevOps and systems requests across the organization.
- Maintain comprehensive technical documentation, architecture maps, and user training guides for all system modifications.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ahyperproof%3A4748023005 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.