# Sr. Partner Delivery Coordinator at Planful > Remote · North America · Senior · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Ahostanalytics%3A8832163002 (read 2026-11-10). ## Facts (observed) - Company: [Planful](https://alderhq.app/companies/planful) - Location text: Remote, North America; Remote (North America) - Where it can be done from (inferred): Remote · North America (evidence: "Remote role open worldwide") - Posted: 2026-09-22 (48 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-08 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://planful.com/jobs/careers-list/?gh_jid=8832163002 ## Pay and sponsorship - Posted pay: not posted ## Description (the employer's text) ### About Us Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful’s award-winning AI capabilities accelerate decision-making, helping Planful users in over 100 countries to close faster, accelerate cycle times, increase productivity, and improve accuracy. Planful is a private company with more than 1,500 customers, including Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, and Specialized, and is backed by Vector Capital, a leading global private equity firm. Learn more at Planful.com. ### About the Role Planful's implementation partners extend our delivery capacity and are often the face of Planful to new customers. The Sr. Partner Delivery Coordinator owns the day-to-day operating rhythm behind that ecosystem,tracking partner-led implementation projects, keeping delivery quality high, and acting as the connective tissue between partner firms and Planful's internal teams. This is a hands-on, execution focused role for someone who likes bringing order to a lot of moving parts. You'll spend your days in project trackers, partner conversations, and cross-functional standups, and you'll be the person who knows the real status of every partner project. ### Responsibilities ### Project Tracking & Reporting - Maintain the partner project tracker as the single source of truth: stage, health, ARR, milestone dates, and project age across all active partner-led implementations - Build and refresh recurring partner performance reporting — project counts by stage, risk distribution, signed-contract ARR by quarter, and partner-versus-Planful delivery benchmarks - Prepare materials for partner QBRs and internal pipeline and delivery reviews - Flag data gaps and chase partners and internal owners for accurate, timely updates ### Delivery Quality & Escalations - Run regular project health checks and surface at-risk implementations before they become customer problems - Coordinate escalation response: assemble the facts, convene the right people, track mitigation actions to closure, and close the loop with stakeholders - Track root causes and recurring failure patterns, and feed them back into enablement content and partner coaching - Monitor adherence to Planful's implementation methodology and deliverable standards ### Partner Onboarding & Certification - Collaborate with the Partner Enablement team on new partner onboarding, helping ensure all readiness areas are addressed - Support certification tracking across partner firms, working with Partner Enablement to surface coverage gaps and keep partners moving toward certification targets - Help coordinate partner training sessions and office hours, and partner with the team to keep enablement current as the product evolves ### Cross-Functional Coordination - Serve as the day-to-day operational contact for partner delivery leads and project managers - Partner closely with Professional Services on methodology, resourcing, and handoffs; with Sales on scoping and partner assignment; and with Customer Success on post-go-live transitions - Translate between partner-side and Planful-side processes so nothing falls through the cracks - Contribute to process improvements that reduce friction in the partner delivery model ### Requirements - 3–5 years in partner enablement, professional services operations, project coordination or PMO, channel operations, or implementation delivery — ideally in B2B SaaS - Demonstrated ownership of project tracking and reporting for a portfolio of concurrent projects - Strong Excel and Google Sheets skills; comfortable building and maintaining reporting from imperfect source data - Excellent written and verbal communication — you can brief an executive and coordinate with a partner consultant in the same hour - Proven ability to drive action across teams you don't manage, including with external organizations - Highly organized and self-directed, with sound judgment about what needs escalating and what you can resolve --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ahostanalytics%3A8832163002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.