# Customer Success Manager (U.S.) at Hive Learning

> United States · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Ahivelearning%3A7903332 (read 2026-11-10).

## Facts (observed)

- Company: [Hive Learning](https://alderhq.app/companies/hive-learning)
- Location text: USA; Hive Learning - US
- Where it can be done from (inferred): United States (evidence: "Location: USA; Hive Learning - US")
- Posted: 2026-05-07 (187 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/hivelearning/jobs/7903332

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 7510): p25 $85k, median $133k, p75 $170k
- Licensed UK sponsor: registered as "Hive Learning Limited" (checked 2026-11-09, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers))

## Description (the employer's text)

Degree: Bachelor’s degree required

Experience: 3–5 years in SaaS CS or Account Management

### Responsibilities

• Lead onboarding for new U.S. clients

• Conduct quarterly business reviews

• Train sales teams on Hive Perform

• Drive usage and ensure \>90% retention

• Identify expansion opportunities

• Serve as senior contact for U.S. customers

• Provide technical and strategic support

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ahivelearning%3A7903332 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.