# Functional Consultant (M&A) at HighRadius

> Remote · India · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Ahighradius%3A7732931003 (read 2026-11-04).

## Facts (observed)

- Company: [HighRadius](https://alderhq.app/companies/highradius)
- Location text: Hyderabad, Telangana, India; Hyderabad
- Where it can be done from (inferred): Remote · India (evidence: "Location lists "hyderabad" and remote")
- Posted: 2026-09-01 (64 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://www.highradius.com/about/careers-list/?gh_jid=7732931003
- Skills listed (inferred): SQL

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Hyderabad, n 8): p25 ₹7L, median ₹7.8L, p75 ₹11.4L
- Recognised sponsor (NL): registered as "HighRadius B.V." (checked 2026-11-03, [register](https://ind.nl/en/public-register-recognised-sponsors/public-register-regular-labour-and-highly-skilled-migrants))
- Licensed UK sponsor: registered as "HighRadius UK Limited" (checked 2026-11-03, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers))

## Description (the employer's text)

About Us:

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

### Job Summary

Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable SaaS products. He/She plays a significant role as an extension of our internal teams, the ultimate HighRadian ambassador who delivers continuous support from the advent of the conflict to the time it gets resolved. S/he should be keen to learn about our complex software products and have a people-first mentality. If you are ready to leverage your grit, creativity and bit of wit and humor to experience an awesome company culture - then you should be a HighRadian!

### Responsibilities

- Responsible for providing product support to users of the Highradius applications.
- Own customer reported issues and drive them to resolution meeting the SLAs
- Provide a delightful customer experience by partnering with internal and external stake holders
- Supports and contributes to the growth of best practices for delivery of HighRadius Support services
- Understand HighRadius application troubleshooting practices to ensure successful resolution of the issues.
- Have the will to learn and understand our products and their features to support and educate clients
- Follow the Quality and Process compliance to do the right thing for customers and the organization
- Dynamically prioritize tickets and multi-task when needed
- To be a team player who can work in rotational shifts.
- To empathize with client situations and provide quick resolutions or workarounds.
- Have a collaborative approach to clearly communicate issues and resolutions with the internal teams and customers.
### Requirements

- 2 to 5 years of experience in Application Support preferably a SaaS application
- Familiarity with tools & practices of the trade such as case management, knowledge base, defect & escalation management.
- A technology-centric background
- Strong logical, analytical and problem solving skills
- Excellent communication skills
- Can work in a fast paced, ever changing, start-up environment
- Proficiency in running SQL queries is a plus
- Scripting knowledge is a plus.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ahighradius%3A7732931003 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.