Schedule: Mon - Fri (9AM - 5PM) - may vary based on business needs

Location: 110 Spadina Ave, Suite 200, Toronto, ON, M5V 2K4

Hybrid: 3 days on-site

S'more about the team

The Culinary & Menu Operations Assistant supports the Culinary and Menu teams by owning in-week menu asks, operational coordination, and cross-functional communication. This role is designed to reduce ad-hoc operational workload on Recipe Developers, enabling them to focus on recipe output, quality, and strategic initiatives while supporting Menu Planning and Product teams during a period of increased scale.

This is a mid-level, execution-focused contract role ideal for an early-career candidate interested in food, operations, and large-scale menu development.

Lettuce share what this role will be responsible for

Menu & In-Week Operations

Upkeep and ordering of Test kitchen supplies, including meal kits, groceries and tools.
Triage and manage in-week menu requests for HelloFresh and Chef’s Plate
Act as the first point of contact for operational menu questions
Track, document, and close menu-related asks using established tools and trackers
Ensure requests meet defined guardrails before escalation

Cross-Functional Coordination

Liaise with Menu Planning, Product, Editorial, and Procurement on day-to-day menu questions
Support Menu Planning teams with overflow operational tasks where culinary development is not required
Maintain clear communication and timely follow-ups across teams

Culinary Team Enablement

Create systems to update recipes with limited Recipe Developer input
Support basic data entry, documentation, and tracker hygiene
Assist with preparation for tastings, menu reviews, and internal meetings as needed

Process Support & Improvement

Identify recurring in-week issues and flag opportunities for process improvement
Support standardization of intake forms, templates, and SOPs
All other duties, as assigned

Sound a-peeling? Here's what we're looking for

2+ years of experience in food, operations, coordination, or administrative roles
Strong organizational and communication skills
Comfortable working across multiple teams and priorities
Detail-oriented, proactive, and calm under pressure
Interest in food or culinary operations is an asset, but not required

Let’s cut to the cheese, this is why you'll love it here

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
RRSP Matching - Competitive RRSP matching program offered
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits - A parental leave top-up program for expectant parents.
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!