# Client Service Associate at Guidepoint

> Hybrid · Japan · Junior · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aguidepoint%3A7807581002 (read 2026-11-04).

## Facts (observed)

- Company: [Guidepoint](https://alderhq.app/companies/guidepoint)
- Location text: 大阪市, Osaka, Japan; 東京都, Japan; Tokyo
- Where it can be done from (inferred): Hybrid · Japan (evidence: "Location: 大阪市, Osaka, Japan; 東京都, Japan; Tokyo")
- Posted: 2025-01-10 (663 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/guidepoint/jobs/7807581002

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Tokyo, n 5): p25 $27k, median $42k, p75 $78k

## Description (the employer's text)

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Interview Process:

- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Hiring Team Interview
- Mock Assessment
- Complete a stimulated client request and gain more insight into the role
- Mock Review Interview
- Interview Process Outcome
Who We Are:

- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What you will own:

- Work with Project Managers and other team members to develop strategies for satisfying each client project request
- Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects
- Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered
- Screen experts for their suitability for specific client projects and create professional profiles for client consideration
- Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
Experience you will bring:

- Bachelor’s degree or above
- Previous internship, volunteering or extracurriculars
Skills you will bring:

- Desire to work in a sales/ lead generation role that is KPI and metrics-driven
- Native level Japanese
- Ability to read and write English
- Ability to work in a fast-paced entrepreneurial environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Demonstrated ability to work both individually and as part of a team
What We Offer:

The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.

- Hybrid work environment, 2 days work from home
- International exposure to the global Guidepoint client service teams
- Monthly commissions paid in USD
- Generous paid annual leave
- Casual and entrepreneurial work environment
- Social and team-building events
- Central office location in Marunouchi, located near Otemachi and Tokyo stations
About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

### ポジション概要

GuidepointのClient Serviceチームでは、クライアントがより良いビジネス上の意思決定を行えるよう、各業界・分野の専門家（エキスパート）との橋渡しを行っています。

クライアントごとのリサーチニーズを的確に理解し、そのテーマに最も適した専門家を特定・ご紹介します。案件によっては、ご依頼から数時間以内に最適な専門家を探し出すこともあり、スピード感のある環境です。

### 主な仕事内容

- Project Managerやチームメンバーと連携し、クライアントからの各プロジェクト依頼に応えるためのリサーチ・人材探索戦略を立案
- クライアントのニーズに合う業界専門家を特定し、Guidepointのエキスパートネットワークへの参加を提案
- LinkedIn、プレスリリース、ケーススタディ、その他オンライン情報を活用し、クライアントの戦略・投資上の課題に適した専門家をリサーチ

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aguidepoint%3A7807581002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.