# Strategic Account Manager at Thredd > Singapore · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Agps%3A8900711002 (read 2026-11-11). ## Facts (observed) - Company: [Thredd](https://alderhq.app/companies/thredd) - Location text: Singapore, North West, Singapore; Singapore - Where it can be done from (inferred): Singapore (evidence: "Location: Singapore, North West, Singapore; Singapore") - Posted: 2026-10-23 (19 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://www.thredd.com/about-us/careers/vacancies/apply/?gh_jid=8900711002 ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Singapore, n 30): p25 SGD 40k, median SGD 86k, p75 SGD 135k - Licensed UK sponsor: registered as "Thredd (UK) Limited" (checked 2026-11-09, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers)) ## Description (the employer's text) We’re looking for an experienced, Mandarin speaking Senior Account Manager/ Strategic Account Manager with a strong background in payments to join our growing team at Thredd. You’ll work with key clients across APAC, helping them succeed while playing a pivotal role in growing our business and shaping the future of payments. If you’re passionate about building strategic client relationships, driving commercial growth and uncovering new opportunities in the evolving payments landscape, this is your chance to make a real impact. ### What you’ll do as a Strategic Account Manager - Own and grow a portfolio of strategic clients across APAC, building trusted relationships with key stakeholders and senior decision makers - Develop strategic account plans to understand client objectives, identify growth opportunities and strengthen long-term partnerships - Drive commercial growth through cross-selling, upselling and identifying opportunities to expand existing client relationships. - Lead regular client business reviews, analysing performance metrics and analysing trends to identify opportunities and deliver value. - Manage contract renewals, pricing discussions and commercial negotiations to maximise revenue and client retention. - Collaborate with Product, Technology, Operations and Implementations teams to deliver effective solutions and resolve complex client challenges. - Represent the voice of the client internally, advocating for their needs and influencing product development and roadmap priorities. - Use payments industry knowledge and market insights to anticipate client needs, identify risks and recommend opportunities for growth. - Monitor transaction volumes, account performance and market trends to identify risks, growth opportunities and areas for improvement. - Proactively manage client expectations, resolve sensitive issues and ensure a consistently high standard of client service. - Develop a deep understanding of clients’ business models and the payments landscape to anticipate needs, identify growth opportunities, deliver exceptional client experiences and build long-term, commercially successful partnerships. ### What you’ll bring as an experienced Strategic Account Manager - Proven experience in account management within payments or fintech, with a strong understanding of payment processing; issuer processing experience is highly desirable. - Business-level fluency in Mandarin and English, with excellent written and verbal communication. - A track record of building and maintaining strategic client relationships. - Strong experience driving revenue growth, identifying cross-selling and upselling opportunities and managing contract negotiations. - A client first mindset, with the ability to manage complex or sensitive relationships and drive long-term satisfaction and retention. - Strong analytical and problem-solving skills - Confidence managing challenging conversations, resolving conflicts diplomatically and influencing stakeholders to achieve positive outcomes. - A collaborative, proactive approach, with the ability to work cross-functionally and influence teams in a fast-paced, evolving environment. - A commercially driven and adaptable mindset, combining strategic thinking, attention to detail and professionalism under pressure. ### Where you’ll work Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance. This position requires you to be in the Singapore office two days per week. ### About us Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Agps%3A8900711002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.