# Strategic Account Manager at Giftogram

> Location unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Agiftogram%3A4317985009 (read 2026-11-04).

## Facts (observed)

- Company: [Giftogram](https://alderhq.app/companies/giftogram)
- Location text: Whippany NJ ; Giftogram Operations HQ
- Where it can be done from (inferred): Location unclear (evidence: "Location: Whippany NJ ; Giftogram Operations HQ")
- Posted: 2026-07-15 (112 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-03
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/giftogram/jobs/4317985009

## Pay and sponsorship

- Posted pay: $130k–$150k per year (from the description)

## Description (the employer's text)

Account Manager — Strategic Accounts · Whippany, NJ · Full-Time · In-Office

### About Giftogram

At Giftogram, we believe every thank-you should feel personal — not transactional. Our platform helps businesses appreciate employees, customers, and partners through meaningful, flexible gift cards that create real moments of recognition.

We're the #1 rated rewards and incentives platform on G2, used by more than 22,000 businesses — including 1 in 3 Fortune 500 companies. We're growing, and we're building the team to match.

### The Role

As a Strategic Account Manager, you'll own a portfolio of Giftogram's most important customers — mid-market and enterprise organizations who already see Giftogram as a core part of how they recognize and reward people. Your job is to deepen those relationships, uncover expansion opportunities, and make sure every customer feels like they have a real partner in us.

This isn't a cold-start role. You're inheriting real accounts with real momentum. Your job is to grow them.

You'll balance strategy and execution: part trusted advisor, part growth driver, part internal advocate. The best people in this role don't just manage accounts — they make customers want to expand.

### What You'll Own

- A portfolio of active accounts, with full ownership of retention, growth, and satisfaction
- Upsell and cross-sell opportunities across new teams, departments, and use cases
- Multi-threaded relationships — you're never relying on a single point of contact
- Structured business reviews and ROI conversations that connect Giftogram's value to what customers are actually trying to accomplish
- Accurate pipeline forecasting and account planning in HubSpot
- A voice for your customers internally — their wins are your wins
### You Might Be a Great Fit If You Have

- 3–5+ years in account management, strategic sales, or customer success — with a real track record of expansion, not just renewal
- Experience working with HR, Finance, or Operations buyers at large organizations — you understand how enterprise decisions get made
- The ability to build credibility quickly at multiple levels, from daily users to senior stakeholders
- A consultative approach — you ask good questions, listen well, and bring ideas, not just check-ins
- CRM discipline (we use HubSpot) and the organizational habits to manage a book without things falling through the cracks
### Compensation & Benefits

- $130,000 – $150,000 OTE with accelerators above target
- Base salary: $90,000 – $110,000
- 401(k) with 4% company match
- Medical, Dental, and Vision — effective Day 1
- 15 PTO days + paid company holidays
### Sound like you?

We'd love to hear from you. Strong candidates will be asked to complete a short exercise as part of the process — nothing lengthy, just a chance to show how you think.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Agiftogram%3A4317985009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.