# Services Consulting Specialist at FourKites

> Remote · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Afourkites%3A8202204 (read 2026-11-06).

## Facts (observed)

- Company: [FourKites](https://alderhq.app/companies/fourkites)
- Location text: Chicago, IL or Remote, USA; Chicago; Remote, US
- Where it can be done from (inferred): Remote · United States (evidence: "Remote role open worldwide")
- Posted: 2026-09-17 (50 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/fourkites/jobs/8202204

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Chicago, n 557): p25 $66k, median $96k, p75 $145k
- Recognised sponsor (NL): registered as "FourKites B.V." (checked 2026-11-03, [register](https://ind.nl/en/public-register-recognised-sponsors/public-register-regular-labour-and-highly-skilled-migrants))

## Description (the employer's text)

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams — supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation. This is a full-cycle role spanning both net new business development and expansion within our existing customer base. You’ll partner closely with Sales and Customer Success to position high-value services that accelerate time-to-value and drive meaningful business outcomes for customers across the supply chain ecosystem.

### Responsibilities

### Pre-Sales & Prospect Engagement

- Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites’ delivery model
- Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites
- Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward
- Support Sales on RFP responses related to implementation and operations activities
- Provide strategic guidance on pilot programs during the pre-sales cycle
- Review and enforce BRD completeness standards before SCS engagement begins; define and publish minimum intake requirements to Sales and Pre-Sales (Solution Advisors.)
### Scoping & Commercial Support

- Review and approve Rough Order of Magnitude (ROM) outputs for highly complex delivery models
- Own the review and finalization of the Solution Scoping Document (SSD), which drives prospect and customer conversations to confirm final project scope
- Design and facilitate cross-modal business process design sessions; build methodology that progressively transfers facilitation capability from SCS to Implementation Managers.
- Build and maintain standard scoping questionnaires, and create RACI matrices covering roles and responsibilities from qualification through contract.
- Support Sales, Customer Success, and Implementation teams with Fixed Fee service offerings — including estimated timelines, sample project plans, and hours estimates scoped to each prospect’s requirements
- Provide the legal team with all scope inputs required for Statement of Work (SOW) creation
- Own all redline reviews and responses specific to the SOW
### Risk & Opportunity Management

- Identify and flag implementation risk with pipeline opportunities - including ARR-to-complexity mismatches and unrealistic timeline commitments - and escalate appropriately via Deal Desk Reviews
- Partner with Sales and Product on new service offerings and strategic partnerships
- Serve as the implementation team's authority on PS fee requirements and scope commitments; maintain appropriate commercial terms under Sales pressure for concessions, with a defined escalation path to PS leadership when alignment cannot be reached
### Enablement & Best Practices

- Lead ongoing training sessions with the Sales organization to elevate Professional Services as a value-add and competitive differentiator
- Partner with the Solution Advisor (SA) team to deliver best practice training on implementation methodology and prospect scoping
- Define, communicate, and enforce the SCS engagement model - including minimum thresholds for assignment, scope boundaries between SCS, SA, and AE, and the process for managing out-of-scope requests routed incorrectly to the SCS team
### Documentation & Reporting

- Own the creation, maintenance, and ongoing updates of all internal and external SCS collateral
- Own the creation, maintenance, and ongoing updates of all internal SCS reporting

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Afourkites%3A8202204 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.