Salesforce Certified Consultant – Public Sector

FormativGroup, LLC.

Salesforce Practice • Remote – U.S. with Potential Travel – Project-Based

Is this you

Are you a certified Salesforce Consultant who enjoys turning complex business needs into smart, scalable solutions that make a meaningful difference in the Public Sector? If you bring hands-on Salesforce expertise, experience working with government agencies, and a talent for connecting business requirements with technology, we'd love to connect with you!

About the role

The Salesforce Certified Consultant role is focused on helping Public Sector organizations modernize business processes, strengthen operational efficiency, and deliver secure, scalable Salesforce solutions.

As part of FormativGroup's Salesforce Practice, you'll support Government Cloud initiatives across Service Cloud, Experience Cloud, and related Salesforce technologies, working directly with public sector clients and cross-functional delivery teams.

You'll serve as a key connection between business stakeholders and technical resources, translating operational needs into practical Salesforce configurations, process improvements, and implementation-ready requirements. This role combines Salesforce platform expertise with business analysis, stakeholder engagement, solution configuration, and consultative problem-solving.

This is a remote, project-based opportunity supporting a Public Sector / Government Cloud initiative, with potential for extension based on project needs and performance.

We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes.

What You'll Work On

As a Salesforce Certified Consultant, you will:

Partner directly with government clients, business users, and delivery teams to gather, document, and validate functional and business requirements.

Configure and optimize Salesforce solutions across Government Cloud, Service Cloud, Experience Cloud, and related Salesforce platform capabilities.

Translate business requirements into scalable solutions using Salesforce Flows, validation rules, approval processes, page layouts, record types, reports, dashboards, and security configurations.

Facilitate discovery workshops, requirements discussions, backlog refinement, user story development, and solution reviews with business and technical stakeholders.

Collaborate with Salesforce Developers, Solution Architects, Business Analysts, QA teams, and Project Managers to support end-to-end solution delivery.

Support Salesforce administration and configuration activities, including user management, Profiles, Permission Sets, workflow automation, and environment maintenance.

Participate in Agile/Scrum activities, including sprint planning, standups, retrospectives, backlog refinement, and release readiness.

Coordinate and support testing activities, including UAT preparation, defect validation, configuration testing, and deployment readiness.

Assist with data migration and data quality activities, including imports, exports, cleansing, and validation.

Participate in client-facing presentations, solution demonstrations, user training, and change management initiatives.

Support integration requirements and collaborate with technical teams on API-driven business processes and connected systems.

Maintain clear project documentation, including business requirements, process flows, user stories, acceptance criteria, configuration details, and training materials.

Recommend improvements to business processes, platform utilization, user adoption, and operational workflows.

Ensure Salesforce solutions align with platform governance, security standards, and applicable Public Sector compliance requirements.

What You'll Bring

You will likely be successful in this role if you have:

Active and valid Salesforce Certified Administrator certification – required.

Active and valid Salesforce Certified Service Cloud Consultant certification – required.

5+ years of Salesforce consulting, administration, business analysis, or solution configuration experience within enterprise environments.