# Staff Program Manager - Knowledge Management at Fivetran > Serbia · Staff · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Afivetran%3A8202018003 (read 2026-11-12). ## Facts (observed) - Company: [Fivetran](https://alderhq.app/companies/fivetran) - Location text: Novi Sad, South Bačka, Serbia, EMEA; SRB - Novi Sad - Where it can be done from (inferred): Serbia (evidence: "Location: Novi Sad, South Bačka, Serbia, EMEA; SRB - Novi Sad") - Posted: 2026-11-12 (0 days ago) - First seen by alder: 2026-11-12 · last verified: 2026-11-12 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://www.fivetran.com/careers/job?gh_jid=8202018003 - Skills listed (inferred): dbt ## Pay and sponsorship - Posted pay: not posted - H-1B filings at this company for similar roles, FY26: 8, median offered wage $151k ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance)) - Licensed UK sponsor: registered as "Fivetran UK Limited" (checked 2026-11-09, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers)) ## Description (the employer's text) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Engineering Operations Partner to own how Engineering organises, maintains, and uses its internal knowledge. You’ll join our Engineering Operations partner team and lead Engineering knowledge management in Notion as your primary program. You’ll define what good looks like: a clear information architecture, useful content types and templates, accountable content owners, and documentation that engineers can find and trust. You’ll assess the current state, set priorities, lead the improvements, and establish practices that keep the knowledge base useful as Engineering grows and changes. This is a hands-on role. You’ll combine knowledge management expertise with technical fluency, using AI and automation to improve documentation workflows and reduce manual maintenance. You’ll work closely with engineers, process owners, other EngOps partners, and technical enablement to make standards part of everyday practice. You will own the knowledge management framework and its effectiveness, while partnering with subject matter experts who are accountable for technical accuracy. You’ll also serve as the Engineering Operations Partner for our Engineering Strategy & Operations (ES&O) global group, supporting planning, execution, operational health, and process improvement. Engineering knowledge management will be your dedicated program alongside this partnership. This is a full-time position based in Novi Sad, Serbia. What You’ll Do - Own the strategy, roadmap, and delivery of Engineering knowledge management in Notion, managing priorities, dependencies, risks, and stakeholder commitments from initial assessment through rollout and sustained operation. - Define and evolve the information architecture, navigation, content types, templates, and metadata so engineers can find the right information and understand how to use it. - Partner with the global Notion owners to align Engineering’s knowledge-management practices with company-wide standards, and work with Engineering communications contributors to support internal updates, including the bi-weekly newsletter. - Establish documentation standards covering quality, ownership, review, and content lifecycle, working with relevant owners to align documentation and automation with access and governance requirements. - Lead a practical improvement plan for existing content, working with teams to resolve gaps, duplicates, conflicting guidance, and outdated material while preserving useful knowledge. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Afivetran%3A8202018003 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.