# IT Support Specialist at Faraday Future

> United States · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Afaradayfuture%3A6110602003 (read 2026-11-04).

## Facts (observed)

- Company: [Faraday Future](https://alderhq.app/companies/faraday-future)
- Location text: El Segundo, California, United States; Gardena, CA
- Where it can be done from (inferred): United States (evidence: "Location: El Segundo, California, United States; Gardena, CA")
- Posted: 2024-09-05 (789 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/faradayfuture/jobs/6110602003
- Skills listed (inferred): Swift/iOS, Android, Azure

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Los Angeles, n 387): p25 $120k, median $144k, p75 $163k

## Description (the employer's text)

### The Company

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact.

### Your Role

As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction.

### Responsibilities

- Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems.
- Documents resolution of incidents and service request in the IT Service Desk Management system
- Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance
- Support client system standards and security policies under the direction of management
- Track and maintain IT asset inventory
- Install and configure client systems and applications
- Maintain positive relationships with Faraday Future staff
### Qualifications

- Bachelor's Degree in Computer Science, Computer Information Systems or a related field
- 6+ years IT experience working as an IT Support Specialist
- Self-driven and highly passionate about customer-service orientation and providing excellent service
- Familiar with standard IT Service Desk department concepts, best practices, and procedures
- Experience with IT Service Desk and remote-control software
- Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS
- Experience in Office 365, Mobile Device Management, and Active Directory
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment
- Proven analytical and problem-solving abilities
- Experience working in a team-oriented, collaborative environment
- Strong written and verbal communications skills
- Strong documentation skills
- A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision
- A penchant for multi-tasking and self-starting
- A true sense of determination… and hopefully a sense of humor
IT Support Specialist

- Experience using AI-assisted infrastructure and network monitoring tools to detect anomalies, accelerate troubleshooting, and improve system reliability and performance
- Ability to apply AI tools to automate routine network and infrastructure tasks (e.g., log/traffic analysis, health checks, script generation, release validation)
- Strong understanding of secure and responsible AI usage, including validation of AI-generated outputs and protection of operational data
### IT Microsoft Product Expert

- Experience leveraging AI capabilities within the Microsoft ecosystem (e.g., Microsoft Copilot, Power Platform AI, Azure AI services, intelligent automation tools)
- Ability to design and implement AI-enabled Microsoft solutions for workflow automation, collaboration, reporting, analytics, and knowledge management
- Strong understanding of AI governance, enterprise data security, and compliance within Microsoft environments, including validation of AI-generated outputs
### IT Infrastructure Director

- Experience using AI-driven IT operations and service desk tools to improve ticket triage, incident resolution, knowledge retrieval, and end-user support
- Ability to use AI assistants to automate system administration, support workflows, reporting, and documentation
- Strong understanding of responsible AI practices, including confidentiality, data privacy, and validation of AI-generated outputs
### Hourly Pay Range

($32-$35/hour DOE), plus benefits and incentive plans

### Perks + Benefits

- Healthcare + dental + vision benefits (Free for you/discounted for family)

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Afaradayfuture%3A6110602003 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.