Head of Technology, International (UK)

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Head of Technology, International (UK)

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Head of Technology, International will play a critical role in delivering technology excellence and operational resilience across UK international operations.

ROLE OVERVIEW

The Head of Technology, International provides strategic and operational leadership across all UK-based technology teams, supporting resilient infrastructure, systems, and strong alignment between Fanatics International business needs and the global technology strategy. Partnering closely with North America technology leaders and internal functional owners, this role defines technical plans and deploys solutions in line with business priorities spanning retail, fulfillment, supply chain, and digital channels. The Head of Technology, International delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

• Partner with North America Technology leaders to ensure global alignment across front-end, e-commerce, and operations systems, bridging UK Operations, Commercial teams, and Global Technology leadership.
• Act as the senior in-country technology leader, establishing governance frameworks, KPIs, and delivery processes that connect regional priorities to global strategy.
• Manage vendor performance, contracts, and service delivery, representing Fanatics International in partner and stakeholder engagements across the UK.

People Leadership:

• Build and develop a high-performing UK-based technical team spanning infrastructure, networking, workplace systems, and site technology, with clear accountability and career pathways.
• Foster a culture of collaboration, transparency, continuous improvement, and meaningful engagement with business priorities across all UK technology functions.

Fan & Customer Impact (Obsessed with Fans)

• Ensure maximum uptime, scalability, and security across fulfillment centers, retail sites, and offices to deliver seamless commerce experiences for fans at every touchpoint.
• Oversee business continuity and disaster recovery planning in alignment with global policies, safeguarding the reliability of fan-facing and operational systems.
• Partner with e-commerce and commercial teams to align regional technology solutions with the end-to-end fan experience across digital and physical channels.