# AA - Customer Service Advisor at Example Corp

> United Kingdom · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aexamplecorpsandbox%3A7283110 (read 2026-11-10).

## Facts (observed)

- Company: [Example Corp](https://alderhq.app/companies/example-corp)
- Location text: London ; London
- Where it can be done from (inferred): United Kingdom (evidence: "Location: London ; London")
- Posted: 2025-10-10 (395 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/examplecorpsandbox/jobs/7283110

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (London, n 1852): p25 £45k, median £57k, p75 £73k

## Description (the employer's text)

\*\*\* This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts

\*\*\* C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.

At the AA Driving School & BSM, you’ll put the customer at the focus of everything you do. We’re on the road to providing world-class customer experiences and are looking for the best customer-focussed people to join us on this journey. We’re looking for strong customer service advisors, ideally with a history of dealing with customers via different contact methods such as webchat and telephony. You’ll be part of a great team, with flexible working options all within the hours of Monday to Friday, 9am to 5pm… so your weekends are your own!

You will;

- Inbound & Outbound Contact Handling: Manage inbound chats from our pupils, inbound calls from instructors or Motability pupils, and make outbound calls to any of these customer types as needed.
- Customer Journey Management: Assign instructors for Motability pupils, follow up on lesson progress, and support learners through to their driving test.
- Complaint Resolution & Ownership: Resolve complaints at first contact across all channels, taking full ownership of queries and liaising with instructors or franchisees to ensure resolution.
- Admin & Financial Tasks: Complete daily admin including emails, Motability reports, account setups, and handle payments and refunds accurately.
- Service Excellence & Product Knowledge: Deliver high-quality service, promote self-serve options, stay informed on products, and maintain professionalism during busy periods.
\*\*\* Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts

\*\*\* Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aexamplecorpsandbox%3A7283110 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.