# IT Engineer at Ethos Life > Remote · United States · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Aethoslife%3A8793386002 (read 2026-11-13). ## Facts (observed) - Company: [Ethos Life](https://alderhq.app/companies/ethos-life) - Location text: Remote US; Remote US - Where it can be done from (inferred): Remote · United States (evidence: "Location: Remote US; Remote US") - Posted: 2026-09-10 (64 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-12 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/ethoslife/jobs/8793386002 - Skills listed (inferred): Python, Distributed systems ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (United States, n 7586): p25 $120k, median $155k, p75 $200k ## Description (the employer's text) ### About Ethos Ethos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. ### About the role As an IT Engineer, you'll lead the design and evolution of our cloud-first IT environment, building scalable, secure, and highly efficient systems that support the entire organization. You’ll partner closely with cross-functional teams to implement modern IT solutions, strengthen security posture, and drive operational excellence through automation and thoughtful system design. We value proactive problem solving, technical leadership, and a security-first approach, and you’ll play a key role in shaping our internal standards, frameworks, and IT strategy. ### Duties and Responsibilities - Design, implement, and manage a fully cloud-based IT environment, ensuring high availability, scalability, and security across a range of SaaS platforms - Apply a security-first mindset to all systems and processes, partnering cross-functionally to strengthen access controls, device posture, and overall risk mitigation - Identify and implement automation opportunities to eliminate manual workflows and improve efficiency across IT operations - Serve as a technical leader and mentor, providing guidance, sharing knowledge, and promoting best practices within the IT team - Lead cross-functional IT projects from planning through execution, ensuring timely delivery and high-quality outcomes - Collaborate with stakeholders across the organization to understand business needs and deliver scalable, effective IT solutions - Evaluate, recommend, and implement new tools and technologies to continuously enhance the IT ecosystem - Design and build AI-powered agents and bots that automate IT workflows, while proactively identifying new opportunities for agentic automation across IT operations - Develop and maintain clear documentation, runbooks, and standards to support operational excellence and scalability - Oversee the administration and continuous improvement of email and collaboration platforms (e.g., Google Workspace, Proofpoint), with a focus on security and deliverability - Act as a senior escalation point for complex IT issues, conducting deep root cause analysis and implementing long-term solutions - Dedicate up to 20% of time to handling escalated support tickets and supporting new hire onboarding, ensuring timely resolution and a seamless employee experience ### Qualifications and Skills - 5+ years of experience in IT Engineering, Systems Administration, or a related role in a cloud-first environment - Proven experience managing and supporting SaaS-based IT infrastructure at scale - Security-first mindset with hands-on experience applying security best practices across IT systems and processes - Experience managing and supporting macOS and Windows endpoints in a modern device management environment - Deep expertise in Google Workspace administration, with a strong focus on Gmail/email management, including routing, security, and deliverability - Hands-on experience managing email security platforms such as Proofpoint (or equivalent) - Experience administering and integrating core tools such as Slack, Okta, Jamf, Intune, and other endpoint management platforms - Experience with Zero Trust Network Access (ZTNA) or modern network security approaches - Proven ability to automate manual workflows and improve operational efficiency using scripting or automation tools (e.g., Python, Bash, APIs) - Strong troubleshooting and problem-solving skills, with the ability to perform root cause analysis and implement long-term solutions --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aethoslife%3A8793386002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.