# Implementation Consultant, Logis Billing at ESO > United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aeso%3A4749497005 (read 2026-11-11). ## Facts (observed) - Company: [ESO](https://alderhq.app/companies/eso) - Location text: United States; United States - Where it can be done from (inferred): United States (evidence: "Location: United States; United States") - Posted: 2026-11-03 (7 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://www.eso.com/careers/job/?gh_jid=4749497005 ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (United States, n 34976): p25 $55k, median $85k, p75 $140k ## Description (the employer's text) Implementation Consultant, Logis Billing Team: Implementation, Logis · Level: Implementation Consultant · Reports to: Team Lead, Implementation (Logis Billing) · Location: Remote, United States Outcome. Each billing customer you implement is billing cleanly within weeks of go-live, on the date in the plan, with a clean handoff to support. About the role When an agency or billing company buys Logis Billing, the first months decide whether it trusts us. If the setup is right, claims go out clean and cash arrives on time. If it is wrong, claims reject, payments do not post, and the customer feels it in their bank account. You take a customer from kickoff to their first clean billing cycle. You learn how they bill today, configure Logis Billing to match, move their data, train their staff, and stay with them through go-live until the money is moving. Then you hand them off cleanly to support and Customer Success. Where we are headed Logis Billing is growing, and AI agents are already taking repetitive work off billing teams. Every new customer is a chance to set them up for that future from day one. You will implement for agencies and billing companies of every size, and help shape the playbook as the product changes. Who ESO is ESO is the first responder for the first responders. We build software and data products for EMS agencies, fire departments, hospitals, and government stakeholders, and serve more than 18,000 customers. Our mission is to improve community health and safety outcomes through the power of data. How you support the mission You support the mission by making sure agencies can collect what they are owed, so they can keep crews on the road and equipment in service. A clean go-live protects their revenue and their trust in us. You support your team by doing it the same way every time: following the playbook, writing down what you learn, and asking for help early when a project starts to slip. What you will do Run each implementation - Own a set of Logis Billing implementations from kickoff to handoff, each on a dated plan in the project management platform with health, risks, and next steps current every week. - Run discovery: how the customer bills today, their payers, fee schedules, codes, clearinghouse, and reports. - Raise risks early to your team lead, and to the customer, with a plan to recover. Configure and convert - Configure Logis Billing to the configuration standards: payers, fee schedules, codes, claim rules, clearinghouse enrollment, and remittance and posting. - Plan and check data conversions, so open balances and history arrive correct. - Run the user acceptance test (UAT) checklist with the customer and get sign-off before go-live. Train and hand off - Train the customer's billers and office staff on the workflows they will use every day. - Stay with the customer through their first billing cycles until claims and payments are flowing. - Hand off cleanly: Logis Billing support in Customer Care owns tickets, and Customer Success owns the relationship. Time tracking - Log your time in real time, as you finish each issue or task, in the time tracking system, by customer and type of work. How success is measured - Time to value: days from kickoff to the customer's first clean billing cycle, against the standard for the project size. - Go-lives on the date in the project plan, and right the first time, with no serious defect in the first 30 days. - Every project plan current each week: dates, health, and next steps. - Customer satisfaction (CSAT) at go-live and at handoff. - Clean handoffs: tickets in the first 60 days after go-live go to support, not back to you. - Time logged in real time and completely, to the team standard. ### Benefits & Perks ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes: - Competitive health plans (medical, dental, & vision insurance) - PTO (starting at 20 days) & 12 company holidays - 401(k) with company match - Telemedicine service provided by ESO --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aeso%3A4749497005 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.