# Order Management Associate at EOS IT Solutions

> United States · Junior · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aeositsolutions%3A8781976002 (read 2026-11-06).

## Facts (observed)

- Company: [EOS IT Solutions](https://alderhq.app/companies/eos-it-solutions)
- Location text: Hayward, California, United States; Hayward, California
- Where it can be done from (inferred): United States (evidence: "Location: Hayward, California, United States; Hayward, California")
- Posted: 2026-09-16 (51 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://eosits.com/company/careers/?gh_jid=8781976002

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 3170): p25 $35k, median $55k, p75 $96k

## Description (the employer's text)

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

### WHAT YOU WILL DO

The Order Management Associate should be both pro-active and thorough in their approach to their tasks, always ensuring a high level of attention to detail, whilst demonstrating flexibility to incoming high-priority tasks and ability to manage workload accordingly.

### KEY RESPONSIBILITIES

- Generate vendor purchase orders accurately and efficiently based on client orders.
- Ensure that vendor POs include all necessary details, such as product specifications, quantities, and delivery timelines.
- Monitor and track inbound shipments from vendors to ensure timely and accurate delivery.
- Collaborate with project teams to address any potential delays or issues in the shipment process.
- Generate picking tickets for warehouse staff based on project timelines.
- Create logistics tickets for outbound shipments to clients.
- Pay meticulous attention to details in all stages of order processing to minimize errors.
- Conduct thorough quality checks to guarantee that the correct products are shipped to clients.
- Prioritize tasks based on urgency and importance to meet tight deadlines.
- Efficiently manage a high volume of orders while ensuring accuracy and quality.
- Manage multiple client orders simultaneously and adapt quickly to changes in order specifications, shipment schedules, or client requests.
- Troubleshoot and resolve issues promptly to maintain smooth order flow.
- Respond promptly to client inquiries and provide updates on order status.
- Stay informed about product pricing, discounts, and promotions from vendors.
- Identify opportunities to negotiate better terms with vendors and save costs.
- Negotiate favorable terms, discounts, or bulk purchase arrangements to optimize profitability.
- Experience in an order management or similar role; with a firm knowledge of the supply chain process
- An understanding of the commercials involved in buying and reselling hardware
- Experience using procurement software
- Strong numeracy skills and analytical ability
- Basic to Intermediate Microsoft Excel Knowledge
- Excellent time management skills, with ability to manage workload and prioritize tasks
- Exceptional attention to detail and level of meticulousness
- Strong communication skills
- A proactive problem solver, who can think on their feet.
- Willingness to work as part of a team in a fast moving, growing global company
### ESSENTIAL CRITERIA

- Experience in an order management or similar role; with a firm knowledge of the supply chain process
- An understanding of the commercials involved in buying and reselling hardware
- Experience using procurement software
- Strong numeracy skills and analytical ability
- Basic to Intermediate Microsoft Excel Knowledge
- Excellent time management skills, with ability to manage workload and prioritize tasks
- Exceptional attention to detail and level of meticulousness
- Strong communication skills
- A proactive problem solver, who can think on their feet.
- Willingness to work as part of a team in a fast moving, growing global company
### DESIRABLE CRITERIA

- Experience of Audio Visual / Video Conferencing and networking environments
- Experience with Cisco CCW, Sage X3 and Jira a plus
- Can drive progress positively and effectively, keeping all stakeholders informed.
- Can maintain a high standard of work, even when working under pressure and handling multiple issues.
#INDAPAC

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aeositsolutions%3A8781976002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.