# IT Support & Asset Technician at EOS IT Solutions > United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aeositsolutions%3A8735417002 (read 2026-11-06). ## Facts (observed) - Company: [EOS IT Solutions](https://alderhq.app/companies/eos-it-solutions) - Location text: Newark, California, United States; Newark, California - Where it can be done from (inferred): United States (evidence: "Location: Newark, California, United States; Newark, California") - Posted: 2026-08-21 (77 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://eosits.com/company/careers/?gh_jid=8735417002 ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (United States, n 21705): p25 $56k, median $90k, p75 $155k ## Description (the employer's text) ### A perk you’ll enjoy from day one Complimentary breakfast and lunch options, always-stocked snacks, and convenient on-site parking. ### Overview As an ITL Asset Technician, you will play a critical role in bridging warehouse operations with hands-on technical support. This position combines logistics expertise with IT hardware diagnostics, repair coordination, and team leadership responsibilities in a fast-paced, high impact environment. ### Who We Are EOS IT Solutions is a global technology and logistics company delivering Collaboration and Business IT Support services to some of the world’s largest industry leaders. We pride ourselves on delivering high-quality service through innovation, operational excellence, and strong partnerships—while creating opportunities for our employees to grow and succeed. ### What You’ll Do - Lead standard creation and ensure adherence across global asset technician teams - Act as a point of escalation for process, technical, and operational queries - Provide hardware support for a wide range of devices, including Apple and Windows products - Deliver software support across macOS and Windows environments (including Boot Camp and Parallels) - Triage assets and diagnose hardware or cosmetic issues, recommending appropriate repairs - Troubleshoot internal systems and resolve day-to-day operational challenges - Manage repair timelines, partner deadlines, and ensure high-quality completion standards - Compile repair data and provide performance reporting to management - Maintain accurate asset tracking and update customer portals with real-time status - Prepare assets for shipment, including picking, packing, labeling, and coordinating with couriers - Receive, inspect, and process inbound shipments; stock inventory appropriately - Assist with loading and unloading shipments and warehouse material handling - Conduct cycle counts and support ongoing inventory audits - Partner with regional and global inventory teams for alignment and process consistency - Support new hire equipment deployment and regional logistics coordination - Oversee e-waste processing, donation logistics, and proper disposal practices - Travel to customer sites within the region for urgent technical or logistical requests - Work efficiently in a fast-paced, team-driven environment while maintaining high data integrity standards - Take on additional tasks or special projects as assigned by site leadership ### What You Need to Succeed - Previous experience leading or mentoring a team in a fast-paced or high-demand environment - Experience in logistics, warehousing, IT support, or hardware repair (preferred) - Strong technical aptitude with a willingness to learn device repair and troubleshooting - Familiarity with Apple and Windows operating systems - Proficiency with Microsoft Office and Google Workspace (especially Excel/Sheets) - Excellent time management skills with the ability to prioritize and make quick decisions - Strong written and verbal communication skills - High attention to detail and commitment to data accuracy - A proactive, customer-focused mindset with strong problem-solving abilities - Ability to work independently while contributing effectively to a team - Flexible and adaptable approach to changing priorities and customer needs - Comfortable being hands-on with inventory, equipment handling, and warehouse operations - Ability to lift and move equipment in a warehouse environment ### Desirable Skills - Experience with inventory management or asset tracking systems - Background in IT hardware repair or technical environments - Knowledge of global logistics or multi-region operations - Experience working with ticketing or queue management systems ### Why Join Us At EOS IT Solutions, you’ll be part of a high-performing IT Logistics team supporting a global technology client. You’ll gain hands-on experience in a fast-paced environment where quality, accountability, and teamwork drive success. ### Perks (Site-Specific – Subject to Availability) - Onsite parking - Electric vehicle (EV) charging access - Complimentary breakfast and/or lunch options - Snacks and beverages available onsite --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aeositsolutions%3A8735417002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.