Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs. Endgame Systems, LLC is a wholly-owned subsidiary of Elastic. Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co. Endgame Systems, LLC, while a subsidiary of Elastic, is an independent entity focused on Government services.

Elastic Education

Technical Instructor

Job Details

At Elastic, we see endless possibilities in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running efficiently, and protect against cyber threats.

Instructors play a key role at Elastic Education, and we have an opportunity for a new colleague to join the team. You will teach our customers how to best use Elastic products and solutions, helping them to become successful through the delivery of technical training programs. Besides teaching, you will closely collaborate with the Curriculum team to constantly review and improve training materials, and provide crucial input into crafting new training materials. Instructors also serve as ambassadors of Elastic.

The successful candidate will happily work on their own initiative and does not require micro-management. Do you want to be part of a passionate and distributed team that mostly works remotely, and loves to make an impact with our customers? If so, we are happy to consider you. Come join us at Elastic!

Responsibilities

Deliver multi-day virtual and on-site Elastic training courses and workshops to enable our customers and drive business value
Teach extremely technical concepts clearly and concisely to large audiences in an engaging manner
Collaborate with the Curriculum team on the development of new courses and course release updates
Collaborate with the Training Operations team for continuous improvement of our LMS (Learning Management System), virtual training platform and processes
Mentor and coach new instructors
Ability to work on your own initiative with fanatical attention to detail
Strong customer advocacy, relationship building, and verbal and written communication skills
Comfortable working remotely in a highly distributed team.
Flexible attitude and willingness to accommodate and support changing priorities in a growing company
Willing and able to travel globally up to 60%, primarily in the US

Preferred Qualifications & Skills

Experience as Technical Instructor, Consultant, Presales, or public speaker to technical audiences (engineers, developers, and other technical positions) on enterprise infrastructure software technology
Excellent presentation and customer interaction skills, with the ability to explain complex topics in an easy-to-understand way
Clear articulation and fluency in English
Bachelor's degree (or higher) in information technology or computer science or equivalent experience
4+ years of cybersecurity experience
Cybersecurity certifications such as CISSP, GCIH, CASP+
2+ years of Education experience
Deep understanding of Elasticsearch, including Elastic certifications
Experience in curriculum development, contributing to open-source projects, or participating in community engagements (meetups, conferences, etc.)
Strong interpersonal skills