# ServiceNow Engineer (Forms & Ansible Integration) at Encora

> Malaysia · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Aencora10%3A5170061007 (read 2026-11-15).

## Facts (observed)

- Company: [Encora](https://alderhq.app/companies/encora)
- Location text: Kuala Lumpur; Kuala Lumpur
- Where it can be done from (inferred): Malaysia (evidence: "Location: Kuala Lumpur; Kuala Lumpur")
- Posted: 2026-06-22 (146 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-15
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/encora10/jobs/5170061007

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Day to Day

- Design, develop, and maintain ServiceNow forms, catalogs, and workflows within ServiceNow
- Configure and customize modules such as:
- Incident Management
- Change Management
- Service Catalog
- Build and manage ServiceNow catalog items, record producers, and dynamic forms
- Develop and maintain workflows using Flow Designer and scripting
- Integrate ServiceNow with external systems, especially Ansible Automation Platform for automated provisioning and remediation
- Implement REST/SOAP APIs for system integrations
- Collaborate with DevOps, Cloud, and Platform teams to automate operational processes
- Troubleshoot issues related to workflows, forms, and integrations
- Ensure adherence to best practices, governance, and security standards
- Document technical designs, workflows, and configurations

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aencora10%3A5170061007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.