# Bilingual (French/English) Back-Office Coordinator at Distant

> Remote · region unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Adistantjob%3A8684244002 (read 2026-11-11).

## Facts (observed)

- Company: [Distant](https://alderhq.app/companies/distantjob)
- Location text: Remote; Remote
- Where it can be done from (inferred): Remote · region unclear (evidence: "Location: Remote; Remote")
- Posted: 2026-08-05 (97 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-10
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/distantjob/jobs/8684244002

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Looking for someone who can quote a job, calm a client, and dispatch a crew — all before their coffee gets cold.

We're hiring a bilingual French/English Back-Office Coordinator for a busy, family-run junk removal company. You'll be the voice of the business — handling calls and emails, quoting jobs, scheduling crews, and processing payments. It's a role that mixes fast-paced logistics with genuine care for people.

They're a local business that prides itself on doing right by their customers and the environment (they recycle or donate up to 95% of what they collect).

Attitude and communication come first! They're happy to train a sharp, personable candidate from scratch on the logistics side — what matters most is staying warm under pressure, thinking on your feet, and keeping your cool with all kinds of callers.

### Responsibilities

- Handle inbound calls and emails in both French and English.
- Give quotes to prospective clients.
- Schedule and coordinate crews/dispatch.
- Process payments.
- Manage rebooking and follow-up with clients.
- Use Quo for phone and Zoho CRM for client/job tracking.
### Requirements

- Fluent French and clear, neutral English.
- Strong customer service instincts — empathetic but resilient, able to think on your feet with emotionally varied callers.
- Experience handling incoming phone calls.
- Comfortable working with CRM and phone systems (Quo, Zoho a plus, but not required to start).
- Background in customer service, dispatching, or logistics is a plus — not required.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Adistantjob%3A8684244002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.