# Director Client Growth (d/f/m) at DEPT®

> Germany · Director+ · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Adept%3A8141628 (read 2026-11-08).

## Facts (observed)

- Company: [DEPT®](https://alderhq.app/companies/dept)
- Location text: Berlin, Hamburg; DTDE
- Where it can be done from (inferred): Germany (evidence: "Location: Berlin, Hamburg; DTDE")
- Posted: 2026-08-19 (81 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/dept/jobs/8141628

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Berlin, n 17): p25 €110k, median €131k, p75 €155k

## Description (the employer's text)

### Client Director (d/f/m)

Berlin, Hamburg hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50\|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

### JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

For our team in Hamburg or Berlin we are looking for a Client Director (div/f/m) who will look after our accounts with a high degree of pro-activeness, empathy, strategic thinking and communication skills. Do you like to get things moving, are you passionate about strategic customer management and development? Then we should get to know each other!

### WHAT YOU’LL DO

- You are a business accelerator for our clients and us
- You have overall responsibility for the client, which means you are responsible for the success of the collaboration and the expansion of the sales volume
- You are a connector and able to manage and lead a senior DEPT® team on the client
- In addition you monitor the performance of the customer's products and KPIs (e.g. data dashboards), taking measures for optimization if required
- You are responsible for the client satisfaction
- You pro-actively initiate and drive strategic and sustainable customer development through appropriate formats and have a significant influence on the company's growth
- Being familiar with clients business goals and pain points in order to adapt offers to the customer's goals are further areas of responsibility that you will have
- You will gain an overview of your clients' stakeholder landscape and maintain a regular exchange with relevant stakeholders on the client side, our management, the experts and project managers as well as other DEPT® business units (if relevant for the existing account setup)
- You know how to ask the right questions at the customer and thus open up new business areas
- You will also give individual client presentations and hold regular quarterly and annual planning meetings so that nothing stands in the way of achieving client goals
- You present work internally and externally
### WHAT YOU BRING

- You have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher. Experience in working with global clients is a big plus
- You have experience in managing and facilitating international and cross functional internal teams on your clients
- You’re driven by insights and analyses and build your strategies comprehensively and logically on them
- You have a very good understanding of digital experience mechanisms
- You enjoy providing strategic advice to clients and are successful at selling your expertise profitably
- You bring previous experience having worked with agencies, with tech agencies as a plus
- You are enthusiastic about current digital industry discussions and trends
- You have experience with technology environments and possess a high level understanding of Platform and UX and UI Design
- You are able to present your complex strategic ideas clearly on slides
- Can give clear instructions for future actions because you have a very good understanding of reporting and analysis
- Professional working proficiency in German with excellent English skills, capable of working with clients in German
### WE OFFER

- Flexible, hybrid working policy (1-2 days at the office, depending on location);
- Company pension scheme.
- €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Adept%3A8141628 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
