# Client Success Representative (Remote) at Demand com

> Remote · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Ademandcom%3A4660691005 (read 2026-11-10).

## Facts (observed)

- Company: [Demand com](https://alderhq.app/companies/demand-com)
- Location text: Remote; US
- Where it can be done from (inferred): Remote · United States (evidence: "Location: Remote; US")
- Posted: 2026-02-11 (272 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/demandcom/jobs/4660691005

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 21890): p25 $55k, median $90k, p75 $154k

## Description (the employer's text)

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

### Responsibilities and Duties

- Develop and nurture relationships with selected accounts for successful campaigns.
- Be a trusted advisor and expert in our DemandFactor offerings.
- Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
- Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
- Manage account documentation, including reports and recommendations.
- Handle post-sale account management, fostering growth through great customer service.
### Qualifications

- Excellent written and verbal communication skills with a strong connection to customer success.
- Minimum two years of account management or customer service experience preferred.
- Highly organized and detail-oriented, able to handle over 30 clients effectively.
- Ability to thrive collaboratively in a team and independently with minimal supervision.
- Strong problem-solving skills, with the ability to engage and interact with internal teams.
- Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
- Comfortable learning various software, from MS Office (Excel) to CRM systems.
- Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ademandcom%3A4660691005 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.