# People Services Advisor at Deliveroo

> Onsite · India · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Adeliveroo%3A8325078 (read 2026-11-07).

## Facts (observed)

- Company: [Deliveroo](https://alderhq.app/companies/deliveroo)
- Location text: Hyderabad, India; Hyderabad, India
- Where it can be done from (inferred): Onsite · India (evidence: "Location lists "hyderabad"")
- Posted: 2026-10-26 (12 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/deliveroo/jobs/8325078

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Hyderabad, n 9): p25 ₹7L, median ₹7.5L, p75 ₹8.6L
- Recognised sponsor (NL): registered as "Deliveroo Netherlands B.V." (checked 2026-11-03, [register](https://ind.nl/en/public-register-recognised-sponsors/public-register-regular-labour-and-highly-skilled-migrants))

## Description (the employer's text)

### Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

### About the Team

The People Services team is the heartbeat of our Global People Operations, driving the employee experience across three of the world’s most iconic local commerce and delivery platforms: Deliveroo, DoorDash, and Wolt. Operating behind the scenes of this massive multi-brand ecosystem, our team delivers seamless, world-class frontline HR support and administrative excellence to thousands of employees and Managers globally. We thrive on operational precision, navigate complex local labor landscapes with ease, and build the scalable HR infrastructure that allows our teams to innovate and grow at speed.

### About the Role

We are seeking a proactive and detail-oriented People Services Advisor to join our growing People Operations team in Hyderabad. This is an exciting opportunity to help establish and scale our brand-new India hub during a period of rapid expansion. In this role, you will be the backbone of our frontline HR support, delivering efficient administrative services to employees and managers across the region. As a primary point of contact for HR inquiries, you will ensure a seamless employee experience while maintaining accurate records in full compliance with local labor laws and company policies.

This role offers a hybrid work arrangement, requiring you to be in the Hyderabad office at least 3 days per week and giving you the flexibility to work remotely for the remaining 2 days. You will report to the People Services Manager on the Global People Services team.

### What you’ll be doing

- Act as a confident and empathetic first line of support for employees, managers and stakeholders, translating complex HR processes into clear, accessible language
- Own the ticket escalation process on our case management platform: monitor incoming cases, assess urgency, collaborate with the relevant teams, and escalate complex issues to the appropriate HR specialist or HR Manager where required, managing high volumes efficiently without compromising accuracy or response times
- Execute full cycle, end-to-end HR administration while maintaining accurate and up-to-date employee records, ensuring HRIS (Workday) data integrity and confidentiality, including but not limited to:
- Onboarding: preparation of employment contracts and new hire documentation, medical insurance registration and new joiner orientation, supporting high-volume hiring and acting as the key point of contact across HR, IT, facilities and hiring managers for a smooth first day
- Offboarding: processing resignation and termination paperwork and conducting exit administration
- Employee lifecycle: accurately processing high volumes of employee data changes (e.g. job changes, promotions, transfers, salary adjustments) and supporting leave and absence queries
- Support payroll preparation, ensuring records are accurate and processed in a timely manner, particularly during high-volume payroll cycles
- Prepare HR-related letters, certificates and other documents as required (e.g. employment verification and salary certificates, relieving and experience letters)
- Provide accurate and timely reporting on key people metrics and support the preparation of HR data dashboards for relevant teams, to enable data-driven decision-making across the business
- Collaborate with Government Relations, COEs, HRBPs, Talent Acquisition and IT on India statutory and regulatory requirements and any other queries on request, proactively keeping stakeholders informed
- Stay current with changes and emerging trends in India Labour Law, ensuring all HR administrative activities comply with India Labour Law, company policies and data protection requirements (including the Digital Personal Data Protection Act and GDPR principles)
- Identify opportunities to streamline HR administrative processes and contribute to continuous improvement initiatives within the People Services function

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Adeliveroo%3A8325078 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.