# Senior Manager, Global Premier Support at Databricks > Remote · United States · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Adatabricks%3A8422798002 (read 2026-11-04). ## Facts (observed) - Company: [Databricks](https://alderhq.app/companies/databricks) - Location text: Mountain View, California; Plano, Texas; San Francisco, California; Remote - California - Where it can be done from (inferred): Remote · United States (evidence: "Location: Mountain View, California; Plano, Texas; San Francisco, California; Remote - Cal") - Posted: 2026-09-15 (50 days ago) - First seen by alder: 2026-11-03 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://databricks.com/company/careers/open-positions/job?gh_jid=8422798002 - Skills listed (inferred): Python, Java, Scala, AWS, GCP, Azure, SQL ## Pay and sponsorship - Posted pay: $200k–$275k per year (from the listing's pay field) - Market band for similar posted roles (SF Bay Area, n 1075): p25 $151k, median $178k, p75 $212k - H-1B filings at this company for similar roles, FY26: 23, median offered wage $153k ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance)) - Recognised sponsor (NL): registered as "Databricks" (checked 2026-11-03, [register](https://ind.nl/en/public-register-recognised-sponsors/public-register-regular-labour-and-highly-skilled-migrants)) - Licensed UK sponsor: registered as "Databricks UK Limited" (checked 2026-11-03, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers)) ## Description (the employer's text) CSQ227R21 As a leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. The impact you will have: Hire, onboard, and develop a top-tier team of Designated Support Engineers (DSE) Identify and operationalize process improvements to meet or exceed team performance KPIs and create consistently exceptional support experiences Partner closely with field, engineering, support, and other cross functional stakeholders within Databricks to ensure seamless post-sales experience and advocate customer needs. Contribute to program enhancements and offerings tailored to evolving customer needs Coordinate execution and collaborate across customers, accounts teams and regional GTM leadership teams to resolve technical blockers and drive high customer satisfaction Conduct internal and external Support Experience QBRs What we look for: 15+ years of industry experience, with at least 7+ years of management experience Proven ability to hire and scale high-performing support or field teams, enabling them and helping them grow in larger roles Ability to work with strategic customers driving multiple completing priorities Preferred 5+ years of Technical experience in Python, Java or Scala-based application development, SQL databases, Linux/Unix systems, or cloud platforms (AWS, Azure, or GCP) 5+ years of technical support or field leadership experience managing global technical teams. Open to occasional travel to team locations Experience working cross-functionally with other teams such as Sales, Field Engineering, Product Management, and Engineering Experience with influencing senior executives and and senior customer leaders B.S degree in Computer Science or a related field is required (M.S. preferred). ### Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $200,000—$275,000 USD ### Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 3 Pay Range $170,000—$233,750 USD ### About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Adatabricks%3A8422798002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.