# Manager, Learning & Development at Coupang

> Location unclear · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Acoupang%3A8300015 (read 2026-11-07).

## Facts (observed)

- Company: [Coupang](https://alderhq.app/companies/coupang)
- Location text: Taichung; Taichung
- Where it can be done from (inferred): Location unclear (evidence: "Location: Taichung; Taichung")
- Posted: 2026-10-21 (17 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://www.coupang.jobs/en/jobs/?gh_jid=8300015

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

### Role Overview

Responsible for the establishment and execution of Development plans, to improve the competency of executives and employees, to develop next-generation leaders and key talents.

### Key Responsibility

Strategic Ownership & Program Management

- Design, implement, and maintain the overarching training framework for Linehaul, Driver (Fleet), and Sortation Operations.
- Standardize onboarding, skill development, safety protocols, and recurrent training to lower turn-time, increase facility throughput, and reduce safety incidents.
- Establish key performance indicators (KPIs) to measure training effectiveness, return on investment (ROI), and operational readiness across all three pillars.
Leadership & Team Management

- Lead, mentor, and directly manage L&D Specialist/Trainer, assigning project priority and supporting their professional growth.
- Model a "hands-on" leadership style—balancing high-level strategy with directly delivering high-stakes training, conducting audits, and creating content alongside your team member.
### Required Qualifications & Competencies

- Experience: 5+ years of progressive L&D, adult education, or operational training experience, specifically within logistics, supply chain, transportation, or warehousing.
- Domain Knowledge: Deep familiarity with warehouse sortation operations, commercial driver fleet training, and linehaul/network routing basics.
- Leadership: 1–3 years of team management experience, with a proven track record of maximizing impact with a lean team.
Recruitment Process and Others

Recruitment Process

- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider

- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice​

- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Acoupang%3A8300015 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.