Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Rocket Jikgu is Coupang's cross-border eCommerce business that enables customers in Korea to access millions of products from around the world through fast, reliable, and cost-effective delivery.

Powered by our end-to-end global fulfillment network, Global eCommerce connects international sellers, logistics providers, and customers through an integrated supply chain ecosystem that delivers exceptional customer experiences at scale.

As our business continues to expand, we are seeking an experienced Director, Global SCM to lead strategic supply chain initiatives across our Global eCommerce organization.

As Director, Global SCM, you will serve as the executive authority shaping the architecture, cost structure, and trade strategy and compliance of our international supply chain network. You will directly lead strategic network expansion, aggressive cost-out/VCPU improvements, high-impact program management, and cross-border trade strategies across primary markets, including Korea (import/export), Taiwan (import), US (export), EU (export), Japan (export), China (export), HK (export).

What You Will Do

1. Global Logistics Network Planning (core requirement)

Architect and own the long-term global network strategy, capacity modeling, and topology for Coupang’s end-to-end cross-border logistics and fulfillment network.

Drive cross-border infrastructure expansion roadmaps, optimizing linehaul routes, ocean/air freight networks, and destination last-mile integrations to support scale.

Improve the PDD (Promised Delivery Date) and the consistency of the delivery

Establish network governance models and throughput forecasting to systematically identify capacity bottlenecks and enforce structural operational resilience.

2. Vendor Management & Strategic Partnerships (core requirement)

Executive-level ownership of global vendor relationships across international carriers, freight forwarders, fulfillment partners, and customs brokerage networks.

Establish executive sponsorship frameworks and QBR standards with key global logistics partners to maximize service quality, accountability, and capacity commitments.

Lead strategic procurement strategy, key commercial contract negotiations, multi-year rate structures, and executive escalation protocols.

Expand global logistics ecosystem by vetting and integrating emerging 3PL/4PL capabilities into existing supply chain assets.

3. Strategic Logistics Program Management (core requirement)

Initiate programs to increase speed (e.g. PDD improvement, night-time custom clearance), lower cost (e.g. global shipback center) with innovative approach

Lead large-scale, cross-functional supply chain transformations.

Define program portfolio governance, high-level milestone structures, enterprise resource allocation, and risk-mitigation strategies.