# Billing Lead (Supervisor) at Convoso > Philippines · Staff · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aconvoso%3A8910192002 (read 2026-11-09). ## Facts (observed) - Company: [Convoso](https://alderhq.app/companies/convoso) - Location text: Manila; Manila - Where it can be done from (inferred): Philippines (evidence: "Location: Manila; Manila") - Posted: 2026-10-22 (17 days ago) - First seen by alder: 2026-11-04 · last verified: 2026-11-08 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://www.convoso.com/careers/?gh_jid=8910192002#job-listings ## Pay and sponsorship - Posted pay: not posted ## Description (the employer's text) Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. ### Who We Are While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. ### Who We Are Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach. We are also relaunching an advanced version of our conversational AI product to provide enhanced capabilities for our current customers and bring the technology to new markets. Convoso is looking for people who are excited about the future to join us in the fast growing and innovative field of IVA/AI, as well as motivated team players ready to jump in as we work together to drive our company’s accelerated growth. (Just a heads up - we were selected as one of the Built In LA best places to work in 2020, 2021 and 2022!) We are dedicated to helping each person grow into their position and throughout their career. Convoso’s new-hire and on-going training programs provide our employees with the resources and time to set them up for success. Our friendly team, located in office, hybrid and remote, is built on a culture of fostering team integrity and provides guidance to ensure every person thrives in their new role. ### The Job At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in. ​​We are looking for … A Billing Lead (Supervisor). This position is that of a team leader for the Billing department, that manages the billing team and related operations, ensures timely and accurate billing to customers, resolves billing issues for the customers, and ensures that collections are made timely and applied appropriately Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. ### What You'll Be Doing ### Leading Team - Leads and manages the billing team members - Provides transactional guidance to the billing team members - Assists billing team members with escalations and complex deal reviews - Regularly review performance metrics and discuss with team members - Works with Controller/Accounting to oversee and streamline billing process - Provides input with process improvements that are in line with Convoso accounting practices - Updates and helps maintain billing documentation relevant to operational processes - Monitors incoming billing and ordering queries - Ensures internal and external customer satisfaction - Communicates order discrepancies/errors to sales and financial management --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aconvoso%3A8910192002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.