Senior GTM Operations Specialist - Peterborough (remote)

The Senior GTM Operations Specialist will serve as an experienced professional responsible for supporting core planning, operating rhythm, budget, vendor, and governance operations across the GTM Excellence organization, which includes Marketing, Revenue Operations, and Enablement. This role requires strong knowledge of business operations processes, planning coordination, budget management, vendor governance, and cross-functional stakeholder management. The role will work independently on recurring monthly deliverables, assess and resolve issues of diverse scope, and advise stakeholders on process requirements, risks, and practical solutions in alignment with Convera policies and GTM Excellence operating rhythms. The role will report into the Head of Portfolio & Operations PMO, or equivalent role to be confirmed.

RESPONSIBILITIES

GTM Excellence Reporting & Operating Rhythm Support (50%)

Manage key reporting artifacts across the GTM Excellence operating cycle, including WBRs, MBRs, annual planning deliverables, and related governance materials.
Coordinate and maintain GTM Excellence operating cadences and logistics, including All Hands forums, planning forums, Pipeline Council activities, and other recurring business rhythms.
Implement and maintain governance mechanisms that promote alignment, accountability, communication, and execution across the GTM Excellence organization.
Maintain governance and internal content standards for GTM Excellence operating resources, including ways of working, process documentation, SOPs, templates, and collaboration resources.
Identify operational risks, process gaps, and opportunities for simplification within planning, governance, and collaboration processes, recommending and implementing approved improvements.
Partner with stakeholders across GTM Excellence to resolve process questions, drive adherence to established operating practices, and support effective execution of organizational priorities.
Drive process improvements that enable smarter ways of working, reduce manual effort in reporting and action tracking, and improve consistency, visibility, and follow-through across GTM Excellence operating rhythms.

Budget Management, Governance & Execution (40%)

Manage and track spend across GTM priority areas, supporting multi-million-dollar budget portfolio in partnership with Marketing, Finance, Accounting, and Procurement.
Maintain accurate budget records, reporting, forecasting inputs, and budget utilization metrics using relevant systems.
Partner with Marketing department to monitor expenses, process invoices, and support timely execution of spend in alignment with Convera policies, governance standards, and planning processes.
Identify budget variances, risks, and unusual spend patterns, assess root causes, and recommend corrective actions to stakeholders.
Support annual OPEX planning by preparing budget inputs, consolidating information from budget owners, and ensuring planning assumptions are accurately reflected.
Serve as the operational owner for our budgeting system, providing vendor coordination, user support, system administration, process documentation, and guidance to budget owners.
Identify, document, and implement approved process improvements that simplify budgeting, forecasting, vendor management, and governance activities while improving efficiency, compliance, and user experience.

Vendor Contract Management (10%)

Centrally manage vendor contract tracking across Revenue Operations, Sales and Marketing functions, ensuring visibility of renewals, purchase orders, expiration dates, and budget implications.
Coordinate purchase orders, renewals, onboarding, and deprecation decisions in partnership with functional budget owners and Procurement.
Support compliant onboarding and invoicing of contractors and vendors in line with Convera governance processes.
Advise internal stakeholders on contract lifecycle procedures, spending approvals, and required process steps.