Senior Business Development Manager Italy – Milan

As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across Italy.

The Role:

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises, Corporate, and Blue-Chip clients, identifying and securing business opportunities within these sectors.

Role & Responsibilities:

Sales Strategy & Execution:
Contribute to sales strategic planning and business development initiatives
Develop and execute strategic sales plans to expand the client base and achieve sales targets
Manage the entire 360-degree sales process independently
Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs
Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives.

- Lead Generation & Prospecting:

Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline
Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners.
Identify and engage new prospects in [SME and Corporate sectors], aligning with Partners under the direction of the Head of Desk or Sales Leaders
Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships
Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads
Present and demonstrate [international payment solutions and products] to key decision-maker

- Relationship Building & Management:

Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients
Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective client
Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners
Provide ongoing consultation and support to ensure client satisfaction and retention
Manage new customers until they transition to the CRM Team
Participate in industry events to promote solutions and network with potential clients

- Negotiations & Contract Management:

Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements
Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams
Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.)

- Collaboration & Coordination:

Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery
Provide market feedback to support product development and marketing strategies
Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price
Support junior members of the team and support and/or lead training projects

- Reporting & Analysis:

Maintain accurate forecasts and insights on customer requirements, trends, and risk
Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce

Basic Qualifications:

[5+ years] of B2B sales experience in international payments or financial services
3-6 years in [FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets
Extensive sales experience within a global organization with a network of senior contacts