# Medical Receptionist - Primary Care (Per Diem/Seasonal) at ConvenientMD

> United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aconvenientmd%3A5461735008 (read 2026-11-09).

## Facts (observed)

- Company: [ConvenientMD](https://alderhq.app/companies/convenientmd)
- Location text: Bangor, Maine, United States; APC-Bangor, ME
- Where it can be done from (inferred): United States (evidence: "Location: Bangor, Maine, United States; APC-Bangor, ME")
- Posted: 2026-10-22 (18 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-09
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/convenientmd/jobs/5461735008

## Pay and sponsorship

- Posted pay: $41k–$50k per year (from the listing's pay field)
- Market band for similar posted roles (United States, n 21890): p25 $55k, median $90k, p75 $154k

## Description (the employer's text)

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

### The Opportunity

Medical Receptionists play a vital role in creating a welcoming, home-like environment within our primary care clinics. This position ensures a smooth and efficient check-in and check-out experience, maintains accurate and complete patient medical records, and provides essential administrative support to keep clinic operations running seamlessly.

The right individual for this role l is eager to learn, self-motivated, and genuinely enjoys engaging with patients, staff, and vendors. Our clinics are fast-paced and constantly evolving, requiring flexibility, adaptability, and a solutions-oriented mindset. The ideal candidate embraces collaboration over avoidance, steps in wherever support is needed, champions our care model and vision, and brings professionalism to the team each day.

### Your Impact

### Patient Experience & Value-Based Care

- Create a warm, welcoming, and professional experience for every patient, serving as the first point of contact and introductory face of value-based care.
- Lead the check-in process and educate patients on the program’s goals, vision, and shared responsibility model.
- Provide primary phone support, including answering inbound calls, scheduling and canceling appointments, returning messages, and documenting patient interactions in the EMR.
- Conduct periodic patient satisfaction outreach and identify solutions to continuously enhance the patient experience.
- Partner with MAs, Care Navigators, and clinic staff to deliver cross-coverage and team-based support as needed.
### Administrative & Operational Excellence

- Maintain strong working knowledge of the EMR to manage scheduling, documentation, and task routing, and demonstrate initiative in continuously improving system proficiency.
- Oversee non-clinical supply inventory, manage mail distribution, and provide general administrative support using Microsoft Office tools.
- Maintain a clean, organized, and fully stocked front desk and lobby environment that reflects a high standard of professionalism.
### Medical Records & Care Coordination

- Ensure patient charts are complete and accurate by obtaining, scanning, uploading, and organizing medical records in a timely manner.
- Review incoming documentation daily and support MAs and the Population Health team with pre-visit chart preparation and record retrieval.
- Perform additional duties as assigned to support clinic operations and high-quality patient care.
### Who You Are

- Education: High School Diploma or GED required.
- Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
- Detail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
- Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
- Technically savvy: Proficient with Microsoft Office Suite or related software.
- Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
- Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic.
- Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization.
- Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aconvenientmd%3A5461735008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.