At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services!

Your Impact

Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
Explain prescribed medications, including dosage instructions and potential adverse reactions.
Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
Clinical Responsibilities: Support clinical operations and patient care.
Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
Ensure accurate medication preparation and administration techniques.
Understand medication dosages, routes of administration, and potential side effects.
Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
Collaborate with providers on discharge plans and may help with discharge.
Welcome and support the training of new team clinic team members.

Required Availability

Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
Flexibility to work nights, weekends, holidays.
If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

Education: High school diploma or GED required.
Certification or demonstrated prior experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.