# Product Advisor - Hardware, Cabinetry, Garage Doors at Construction Resources

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aconstructionresources%3A5373765008 (read 2026-11-05).

## Facts (observed)

- Company: [Construction Resources](https://alderhq.app/companies/construction-resources)
- Location text: 1981 Riviera Dr, Charleston, SC, 29464; Charleston Design Center
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: 1981 Riviera Dr, Charleston, SC, 29464; Charleston Design Center")
- Posted: 2026-07-29 (99 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/constructionresources/jobs/5373765008

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 15888): p25 $58k, median $93k, p75 $158k

## Description (the employer's text)

Position Overview

The Product Advisor is a senior, customer facing role responsible for guiding clients through product selection, technical considerations, and order execution within their assigned product category. This role blends product expertise, consultative selling, and operational precision to deliver an exceptional client experience from initial engagement through estimate and quote delivery.

Product Advisor are accountable for accurate estimating and/or quoting, clear communication, and smooth handoffs, working closely with Design Center leadership, Coordinators, Outside Sales, vendors, and operations teams. While category expertise may vary, the expectations for professionalism, ownership, and execution remain consistent across all Product Advisor.

Core Responsibilities

Client Engagement & Sales

- Engage clients with confidence and professionalism, identifying needs through active listening and thoughtful questions
- Provide expert guidance on product options, compatibility, design considerations, and general installation implications
- Prepare accurate quotes, estimates, and special-order documentation within expected turn times
- Deliver a high touch, consultative experience aligned with Design Center standards
Product Expertise

- Maintain deep working knowledge of assigned product categories, including specifications, options, limitations, and lead times
- Interpret drawings, measurements, and technical documents with accuracy
- Stay current on vendor offerings, product updates, and industry trends
- Clearly explain technical information in a client friendly, approachable manner
Operational Excellence

- Process quotes/estimates/orders with precision, ensuring accuracy in pricing, quantities, specifications, and documentation
- Review vendor requirements and specifications prior to order submission to prevent rework or delays
- Coordinate with purchasing, warehouse, fabrication, and installation partners as needed
- Support inventory checks, sample management, and returns when applicable
- Maintain showroom displays to ensure accuracy, cleanliness, and visual appeal
Cross Functional Collaboration

- Partner closely with the Design Center Coordinator to ensure smooth client handoffs and follow-up
- Maintain strong collaboration with Outside Sales to support leads, selections, and project transitions
- Communicate clearly when information is incomplete or additional details are required
- Provide backup support across product categories during peak periods or coverage gaps, as needed
Problem Solving & Issue Resolution

- Troubleshoot product questions, order discrepancies, and technical issues with professionalism and urgency
- Coordinate with vendors and internal teams to resolve issues efficiently
- Communicate transparently with clients regarding timelines, changes, and order status
Qualifications & Experience

- Experience in a customer facing sales or consulting role within building materials, home products, or a related industry
- Strong technical aptitude and ability to interpret product specifications and documentation
- Excellent communication and organizational skills
- High attention to detail and commitment to accuracy
- Comfortable working in a fast paced, consultative showroom environment
- Willingness to deepen expertise in assigned categories and support others as needed
Success Traits

- Confident, knowledgeable, and approachable
- Detail oriented with strong follow-through
- Collaborative and team first mindset
- Client focused with a high bar for experience and execution
- Accountable and comfortable owning outcomes
BENEFITS

Medical

Dental

Vision

Employer Paid Basic Employee Life and AD&D Insurance

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

EEO

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aconstructionresources%3A5373765008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
