Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

Consensus Cloud Solutions (NASDAQ: CCSI) is a highly profitable, ~$360M revenue company entering a new phase of strategic growth following a successful period of business optimization. We are seeking a highly autonomous, strategic, yet scrappy VP of Sales & Revenue Operations to serve as a strategic advisor and "sparring partner" to our Chief Revenue Officer (CRO)/EVP of Operations and SVP of Sales.

This is a high-impact, CEO-2 role perfect for a builder who seeks to translate enterprise-scale expertise into disproportionate, company-defining impact. You will lead a team of 10-15 (ICs and Managers) and work closely with the SVPs of Sales, Marketing, and Services to maximize GTM performance. The VP, Sales & Revenue Operations will play a pivotal role in driving the strategic and operational success of our entire GTM organization, responsible for designing, implementing, and managing processes, tools, and technologies that enable our Sales teams to achieve our revenue and margin targets.

The value you will deliver…

This role owns the strategic and operational success of the GTM organization across four core pillars: Rev/Sales Ops, Commercial Management & Deal Desk, Systems & Tech Stack, and GTM Enablement & L&D. Core responsibilities include:

Rev & Sales Ops (Strategy, Planning, & Analytics):

Collaborate with the CRO, SVP of Sales, SVP of Marketing, and other team members and senior leadership to define the sales strategy and objectives.

Develop and continuously improve the GTM framework for functional and cross-functional use, including detailed descriptions of processes, systems, organizational set-up, and terminology.

Develop annual sales plans, quotas, and budgets aligned with corporate and department goals.

Assess and refine the sales processes to maximize efficiency and productivity. Implement best practices to streamline lead generation, qualification, and conversion.

Establish KPIs and sales metrics to measure and report on team performance down to the individual contributor level.

Develop accurate sales/bookings and revenue/consumption forecasting models to provide executive leadership with relevant data about the future of the business.

Proactively provide regular reports and dashboards to senior leadership, offering insights and recommendations for various stakeholders (GTM leaders, executives, finance, board of directors).

In close collaboration with the FP&A team and PTG group, develop detailed revenue and capacity forecasts.